Scamming at its best

Had a policy with AAMI for public liability, they call me up offering me tool cover (I am a landscaper). I accept as the real life examples the sales person uses relate to me (tools stolen from locked yards). 1 year later some tools get stolen. I attempt to make a claim. They refused me the claim due to my tools being outside, although locked behind a gate (the example that sold me the policy).
How can anybody sell somebody a policy and morally sit there knowing the example they used to convince the person to buy the policy would never be covered.
Why would they go out of their way to call a landscaper ( who obviously works outside) and try and sell him a policy that doesnt cover him in the place he works?
Its like me selling somebody a home insurance policy and in the fine print not cover anything to do with the house.
These people will do anything to get your money and nothing, not even an apology when they are in the wrong.

NOTE: They also never sent me the fine print so no way of me to check they were not f'ing me.

DO NOT BUY AAMI INSURANCE

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