Value for Money
6Value for Money
Shocked by incompetent claims staff
We were shocked by the incompetency of their staff during one of our claims. Seems like the staff did not understand their claims procedures and we had to tell them how we usually make a claim. Having said that, we are happy with the extras covered by our policy.
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I received an email this morning that my account is overdue although I have set up an automatic card ...
Have been with Medibank top hospital cover for over ten years. Have had many claims, including rehab...
Closed my policy due to their incompetence. Still trying to say my policy is open. Terrible service, ...