Medibank Private reviews
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overall rating 4.7 41 reviews
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Customer Experience
4.4
- Awesome 7
- Good 8
- Average 3
- Bad 5
- Terrible 18
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Value for Money
4.2
- Awesome 6
- Good 5
- Average 6
- Bad 6
- Terrible 18
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Claims Experience
4.5
- Awesome 7
- Good 5
- Average 6
- Bad 2
- Terrible 17
What am I paying for?
I've just been refused a claim for a tooth extraction (covered by my Medibank 'Extras'), on the basis that the extraction took place in the Dentist's rooms rather than in a hospital. T
Absolute rip off
Top cover only gave me $490 rebate for $5,500 prostate cancer surgery. Other funds pay 80%<br/>Changing to another fund
Unreliable & inexperience business information people
I received an email this morning that my account is overdue although I have set up an automatic card debit two months ago and my card expires in three more years. I downloaded their apps, login and ma
Peace of Mind!
Have been with Medibank top hospital cover for over ten years. Have had many claims, including rehabilitation for over one year, all of which were covered 100%. They are also affiliated with more hos
Useless!
Closed my policy due to their incompetence. Still trying to say my policy is open. Terrible service, terrible organisation!
Simply appalling incompetence & arrogance
Migrated systems without notifying customers/policyholders. Incorrect/unnotified/unauthorised payment dates & premiums in invoices. Multiple incorrect explanations given. Multiple attempts to corr
Shocking - an ill organisation!!!
4 and half hours of telephone calls, to rectify MEDIBANK's incompetent error! Not trustworthy during time of need. The expensive incompetence adding to my affliction at a time one needs peace of m
Nightmare and misleading and deceptive conduct
I was recently conned into a 'corporate' policy through my work. It was sold to me as a better deal and cover being corporate but actually it was far less cover. They refused to cover my husba
Service non existent
Very expensive compared to competitors. You might think being one of the bigger providers they will provide a better service. You are wrong! A painful and non-transparent claims process, a useless pho
Not worth the time or money.
First, I tried to call 134 190 a few days ago, and they told me to wait for 19 minutes, so I did and I'm still waiting. I tried a few more times, calling, and they told me to wait for 8 minutes, 2
Good services but expensive
Easy to use the online claim and great service when I call up for help, just the prices getting expensive every year, hope it will slow down a bit will be perfect.
Medibank Private
A fairly consistent insurance company with reasonable prices and good customer service. I know I'm getting a high quality insurance on Medibank Private, and it's very comforting to know when I am sick
Best health insurance
I am fully satisfied with my insurance provider as i am getting a comprehensive cover for an amount which is almost similar to a few other health insurances. Also the other insurances that I checked d
Peace Of Mind - Extras
As a single Mum, I am extremely satisfied with the level of cover I have regarding extras health insurance; there are many providers available and I have peace of mind knowing my son and I are covered
Medibank private
I haven't heard from medibank private since joining years ago. I had a baby this year and did not even use the cover because it would cost me more to go private than public even with the cover. I have
Medibank Private Health insurance reviews
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