I would never recommend this Company

I would never recommend this company. I had held insurance with this company for fourteen years with one minor claim previously. From the moment you make a claim they are searching for reasons not to pay it. They make things difficult. They require endless documentation that I’ve never come across any other insurance company has requested. Even when you supply everything they have requested, they then look at other reasons why the shouldn’t pay. Things that are covered in the PDF they refused to cover. I found the constant arrogant customer service beyond belief. This situation is currently With the financial services ombudsman. The policy is not value for money if they refuse to payout claims when the need arises.

Did you like or dislike this review?