Allianz reviews
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overall rating 4.8 35 reviews
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Customer Experience
4.7
- Awesome 7
- Good 6
- Average 3
- Bad 6
- Terrible 13
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Value for Money
4.8
- Awesome 5
- Good 7
- Average 5
- Bad 8
- Terrible 10
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Claims Experience
2.7
- Awesome 3
- Good 4
- Average 2
- Bad 2
- Terrible 13
Allianz insurance paid my claim in full
Kylie Donahoo was brilliant. She listened to my concerns, responded promptly to all my emails and deciphered the insurance-speak
Extremely Long Claim - 6 months and still waiting for rebuild
Affected by Feb 2022 QLD floods its now September and we still are waiting on someone to rebuild. Constant errors and communication between building company and Allianz has delayed the works further.
I would never recommend this Company
I would never recommend this company. I had held insurance with this company for fourteen years with one minor claim previously. From the moment you make a claim they are searching for reasons not t
1 star is generous for this company
Do NOT Us this company, making a claim due to a burst pipe and they have dragged their feet. 6 weeks since I put the claim in and still no answer if my claim is approved. I have to continually call to
Beware of your insurer and the policy
BEWARE<br/><br/>We want to share our experiences so that other people will not have to go through the problems we have. Read your insurance proposal carefully and document all communications. Our inte
why I got penalized for Mother nature ...
Yeah not happy at all I got penalized for one claim<br/>in all the years of giving my hard earned money<br/>to this mob... No more.
Loyalty means nothing
After being loyal customer for over 10 years over 2 properties - no claims, I come to cancel my policy only because we are moving abroad and renting out the house (and their landlord insurance just d
Home insurance
We have lodged a claim with Allianz, funny how they are nice when taking your money but do not want to communicate with you when you lodge a claim especially when they deny the claim and you are chall
DON'T TRUST ALLIANZ - THEY LIE
Allianz home insurance are completely incompetent and untrustworthy. Months of inactivity followed by not even honouring their scope of works.
You don't know how bad the insurance company until you have a claim!
We had the storm damage from April. They had sent their assessor, builder came over a lot of time but not the repairing. We had paid someone came over to take the tree from our roof and after 4 mon
Great customer sevice
A Very professional company , great fast response to our claim and excellent repair work by friendly tradesmen above our expectations would highly recommend to people for quality affordable house insu
20 years for nothing
As title suggests, for over 20 years I was 'insured' by this mob. Not one claim in all that time, not one missed payment. Then my lounge room was flooded after a massive downpour which ran down all
Allianz has got you covered
I have had my insurance with Allianz for about 6 years, and only had 1 major claim. I've had a couple of scares and called up and spoke to wonderful consultants that knew what they where talking about
Ahhhhh Allianz Excellence
We've been with Allianz for more than 10 years. Never had any problems, claims easy, customer service excellent, attention to detail great. Reasonably priced and worth the move if you want a terrific
Claim experience
We had a claim on the front house fence, the company was fast with the payment and informative throughout the process. The next years insurance went up considerably because of this claim, not happy a
Allianz Home insurance reviews
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