• Hello Stephanie,

    My name is Claire and I work for Hiccup Insurance.

    Thank you for your feedback about the RVE product.

    I’m very sorry to hear about your claims experience. Our partner, Allianz Global Assistance (AGA) manages the claims process and your experience doesn’t sound like it was up to the usual standard we would expect our customers receive.

    Would you mind please sending an email to help “at” hiccup.com.au and provide your policy number? Please address your email to directly to me so I can action this promptly for you.

    Kind Regards

    Reply from Claire