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Insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Customer insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Not happy
Very poor customer service. When someone drove into the back of my car AAMI just wanted to get to the...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Will not recommend anyone...
A customer of 15 years with AAMI, never claimed at my fault, had upto 7-9 policies at times. Last yea...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
One rating is too generous...
First impression, the coles car insurance is great value for what they claim to cover. But after maki...
Stay away at all costs!
i had an accident, it happens, but its OK because Im insured with Bingle right? wrong!Bingle forced m...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Incompetent, lack empathy ...
QBE took 5 weeks to pay settlement to me after my car was written off by one of their assessors, mean...
Something changed with AAM...
They offered me a rental, then took it back a week early. They offered me payment for my Uber, they n...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Worst experice i have ever...
Im just your average hard working tradie. Had full comprehensive vehicle insurance on my work van. Ha...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
The most difficult claim p...
I have never been asked so many irrelevant personal questions about an insurance claim that related t...
Very expensive, bad servic...
Made a claim whilst being with Coles, had nothing but headaches to get my car repaired, constant visi...
Do Not Use NRMA
I had someone run into my car and NRMA would not approve the repair of all of the damage sustained du...
They can take away their logo... but they can never take your freedom of speech.
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No Refunds
Sold car, rang to cancel my car insurance policy which happened to be two days after the monthly paym...
Fantastic service
Have used aami several times for car claims and can not rate them high enough , work was done quickly...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Make you pay insurance for...
I’m a student and I’m being made to pay for another 12 months of insurance just because I claimed.
Absolute Nightmare
What a disgrace! They only delayed the process to fix my car, if I didn’t call them 3 times a day I w...
Worst insurance company I ...
Don't be a cheapskate. This company treats their customers like crap. Every time you call them th...
Very much disappointed
The company just raise the insurance premium more or less double and blaming the car is more risk ...
Woolworths
Do not get any insurance from this company.. they take money out of people's accounts without per...
Avoid them at all cost!
Claim has been dragging on for 9 weeks with no end in sight. They delay and pressure you to the point...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
very disappointed
Charged an excess fee that I shouldn't have been, phone support also admitted it shouldn't ha...
Terrible experience
I went with Suncorp car insurance because it was recommended by the dealer I bought my car from. It w...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
If you don't ever clai...
My claim experience is worst ever. It is been 10 months now, and coles is still investigating on that...
Shannons need to review ca...
I am trying to claim for a not at fault accident and have full comprehensive & I am doing all the...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Don't ever try to insu...
Unlucky you're with AAMI, worst insurance company ever. They charge you a lot of money in the beg...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
If you want a company that...
After being involved in an accident that had occurred late last year that wasn't my fault I had m...
Charming when signing you ...
My son who was a nominated driver, while driving my car had a minor accident, I then went to claim so...
Don’t use Coles Car Insura...
They might be cheap but it isn’t worth it. Made a claim two months ago as my son crashed his car and ...
best service best value an...
I have had to make 2 claims on my van and got hassle free service with both my claims being assessed ...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Woolworths Car Insurance -...
Do not buy! My 81 year old father just had the worst claims experience. Some things that they did...
Don't be fooled! They ...
Do not deal with Woolworths insurance. They may seem great when purchasing a policy but if ever comes...
Worst ever
Take your excess even when you are not at fault and have at fault driver's details and witnesses....
Worse than useless
Extras paid for weren't available, damage took over a month to get fixed even though I had full d...
Do not use...
I have been an NRMA insurance customer with 3 cars, house and contents. After an accident where I was...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Great friendly team, more ...
So far so good. I've never had to wait for a customer service representative for more than a few ...
Budget are a joke. Their n...
The vehicle was a stock standard hatch. Yet, once I mentioned that their was a sound system in the ve...
DO NOT waste your time on ...
I decided to try and get a quote online from Youi, after providing several details about myself and m...
Cheap premium equals cheap...
One is not worth it. It should be zero. I had terrible experience dealing with them. Too many issues....
WORST NIGHTMARE EVER!
not worth writing about - too many issues with my comprehensive coles insurance claim. Unhelpful. Use...
Good so far, with one rese...
I have only just taken out insurance with RACT, so I can't comment on their ongoing service. Howe...
Rip off artists
Made me pay excess even though not fault then took other drivers side on top of all that writ off my ...
They can take away their logo... but they can never take your freedom of speech.
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Make an informed decision
BD wanted to up the premium by $20 p/m stating "moving interstate can attract additional fee...
No regrets choosing Allian...
I had scrapped my passenger side of my car and felt devastated. I called Allianz the next morning and...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
It's a NIGHTMARE!!!
Having a car accident with a 6 month old baby in the car will leave you gasping for breathe wishing i...
Bad Claim Experience
I am been forced by the Company to accept a decision to write off my car just for a dent in the rear ...
The worst insurance experi...
Damage happened Saturday lodged claim 6.30 am Sunday and no further update on when road unworthy car ...
When you need them... AI I...
Please think before you buy. The rates may be less but when you need them, this company will most def...
DO NOT USE AI INSURANCE!!!...
I took out a car policy with them in 2015 and they auto-renewed without asking. They took $777 from m...
Youi Belongs In Jail
Ripped me off as I didn't authorise the go-ahead, then luckily enough, or unluckily enough, I had...
Unable to get vehicle asse...
On the 24th November our son went to Melbourne and a drunk driver ran up his rear at a red light. Th...
Bingle Was Headachefree
I had to claim at bingle and the premium was cheap and the claims process was very smooth. No issues ...
They can take away their logo... but they can never take your freedom of speech.
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Cheap but nasty
Good price but terrible claim service.
I was with AAMI for many years but found there prices cree...
Pleasant phone call
This insurance is unwritten by A & G, the lady was ver y pleasant over the phone. I don't kno...
Wish I can rate zero star ...
I experienced fuel contamination accident in the petrol station. I got all the details, contact numbe...
They can take away their logo... but they can never take your freedom of speech.
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SGIC Never again
Worst claims experience ever, car took nearly six months to repair (longer if i hadn't of sorted ...
Frustrating claim experien...
Just want to share my really, really bad experience with AAMI and hope no other person will experienc...
They can take away their logo... but they can never take your freedom of speech.
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fishy
once its come to claim, they do there job perfectly and rip you off. they never care about customers....
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Shocking/ Liars
worse customer service i have ever received in my life.They write off of my car then 3 weeks later th...
They are happy to take you...
The RAC decided to charge me for a yearly insurance. When I called them to get the money back they ju...
ARE YOU SERIOUS !!!
I have just received one of the most humorous letters l have had in years ! Today l received my car i...
Sales Customer Service Fai...
I rang Shannons Sales with a question about CTP and I also wanted to purchase comprehensive insurance...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Keys a non standard access...
had my car keys stolen in a house break-in , was unable to claim anything for a replacement or to get...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Down down for level of ser...
Average wait time on hold was 40 mins. Dont be fooled by leaving a message cause i left 3 at differen...
Hassle free experience wit...
Had my VW Tiguan insured with Allianz. Insurance was arranged through a dealership and was incredibly...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Made me guilty, but I am i...
Terrible service to my rights. I had car accident two weeks ago. The decision is both wrong. It's...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Appalling service, shockin...
After being a full comprehensive policy holder with first for women for 9 years, I recently experienc...
Shifty insurance company t...
BEWARE BINGLE CUSTOMERS!
I was insured with bingle when I was in an accident that resulted in a t...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Very very very bad claims ...
Recently I've a 3rd party claim to woolworths insurance (not at fault). Woolworths seems to be en...
Bad service , won't re...
I didn't renew my insurance as it was ridiculously over priced . They automatically renewed my po...
Terrible claims experience...
Terrible customer service and the most irritating insurance company ever. Had second bad experience i...
Complete waste of time mon...
Insurance with QBEwas bundled with my lease package. Yearly insurance was 1200 for comprehensive, com...
Terrible Car Insurance
Terrible customer service and the most irritating insurance company ever. Had third bad experience in...
REPLACEMENT VEHICLE
I am a tradesman and require a van in case of being without my own vehicle and so took the hire vehic...
Cost versus value
You do not pay as much but they do not play fair. If you have a not at fault claim you will very like...
Worst insurance ever
Worst insurance cover I have ever had. Sure it is cheap and easy however good luck when something goe...
Great experience
I had a great experience with my 1cover car insurance claim. I will definitely recommend 1Cover car i...
Reasonable
Great customer services even though had to wait a bit longer and made few called but was worth it.
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Even 0 (zero) rate is too ...
I've lodged the claim week ago - no action due to the Christmas!
Claim department - staff sho...
They can take away their logo... but they can never take your freedom of speech.
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Not what you think it is
The customer service is excellent and the repairs great. They blatantly lied to me about my repairs a...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Horror Christmas Present
Our family has just received the worse Christmas news from budget direct car insurance today. Our cla...
Top Notch Claims Experienc...
Before I get into my review on Progressive, I wanted to give you guys a hi-five, I love the fact that...
Insurance for Ford T
Happy with my current Insurer Budget Direct who offer the cheapest deal on car insurance. I have been...
Extremely frustrating and ...
Very frustrating and unfair service
Very simple task Budget couldn't do and couldn't...
Don't fall for cheap p...
I just received my renewal after lodging a not at fault claim- hit from behind at traffic lights. The...
Low Ball – Taking advantag...
My son's car was damaged by a GIO client.
There was a police report lodged and the GIO client acc...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Read Bad Bad AAMI Poor Car...
Been with AAMI for a long time. Do not insure your car with AAMI, they made me pay for the excess whe...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
A Pleasant Suprise
My Daughter had to make a claim after hitting a Kangaroo, I was a little worried that I couldn't find...
They can take away their logo... but they can never take your freedom of speech.
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Vital Info You Must Know b...
I have been a long loyal customer of Real Insurance since April 2012.
My 1998 Honda Civic GLI Se...
Took your money , automati...
I received the renewal notice when I was away and only informed them one month later when I
got...
Avoid at all Costs
7 weeks it took to have the car assessed
Coles told me to have to car towed to the towers holding...
Good service but poor valu...
AAMI seem to provide very good customer service. However, in my opinion they could try and be a littl...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Being with same insurer fo...
Many policies with same insurance company. They should over more discount for people with no claims a...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Within the Budget
My experience with Budget Direct has been really good. They might be one of the cheaper options for a...
Youi - excellent customer ...
Their customer service is great but the cost is a little high. I thought when I got my open licence t...
Excellent Budget Car Insur...
Budget has the cheapest comprehensive car insurance that I could find, easy application process and t...
fraudulent claims
After bumping a car in coles carpark with trolley est $500 damage, I receive 3 mths later a letter fr...
DISGRACEFUL
Good Morning Woolworths Car Insurance,
I am writing to lodge a formal complaint with the se...
Unhelpful in the extreme!
I've been with Allianz for over 5 years and I was happy with them when all I was doing was paying ove...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
We've got heaps of customer insurance reviews to help you pick the right insurance policy.