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Insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Customer insurance reviews
Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
Massive Price hikes
Went up by 14% and 11% 2 years in a row. Ridiculous cost increase and cost double by the end.
They can take away their logo... but they can never take your freedom of speech.
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Corrupt assessors and no c...
Suncorp decided to fix my car that my repairer had written off. They admittted they only found dodgy ...
They can take away their logo... but they can never take your freedom of speech.
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Poorest customer service e...
Poorest customer experience ever: was in a phone queue for ages, as a result I reverted to the SMS se...
DO NOT INSURE with Woolwor...
Don’t waste your money, go with a reputable company. They are ripping people off. You need to report ...
The worst insurance compan...
Never trust them. They told me if my car spun 3 times in the air they would never write my car off
They can take away their logo... but they can never take your freedom of speech.
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Worse insurance experience...
Suncorp have decided to repair a car that had been written off by my selected panel beater. Dodgy ass...
They can take away their logo... but they can never take your freedom of speech.
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BINGLE IS BROKEN
This online service has on online portal that is broken. Well, you can log in but you'll get an e...
They can take away their logo... but they can never take your freedom of speech.
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AAMI does not honour their...
AAMI have denied my insurance claim based on an irrelevant exclusion in their PDS. According to AAMI,...
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Stay away!!!
Used a misunderstanding against me to put my claim under review when I lodged my stolen car incident ...
They can take away their logo... but they can never take your freedom of speech.
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Claim under review for 11 ...
Pathetic service. It has been 11 weeks since the claim is made with AAMI and it is still “under revie...
They can take away their logo... but they can never take your freedom of speech.
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Do NOT GO WITH THIS insura...
This was my first car, my first insurance.
I bought a car on finance from the dealership 3 months...
Motor vehicle insurance
Never made a claim with apia and they put my insurance up a wopping. 13.4 % the car stays in the driv...
They can take away their logo... but they can never take your freedom of speech.
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Car accident and the worst...
Over a month to even get my car inspected for potential right off with 3 cancelled inspections no ph...
They can take away their logo... but they can never take your freedom of speech.
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Aweful service. Frauds
Got this pathetic insurance for our new car. Someone hit the rear door while reversing like an idiot....
Fine until you have to lod...
Only lodged one claim - poor and contradictory service all round, repairer slack and rude. Complaint ...
Excellent insurance compan...
My experience of Suncorp over the years has been they have gone over and above in terms of service, ...
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$100 plus cheaper than AAM...
I was a long term loyal customer of AAMI, including car, house and contents. Every-year the policies...
Car repair claim - 2thumbs...
Highly favourable claims experience and quality repair - 5/5 — no short cut; allowed for original new...
They can take away their logo... but they can never take your freedom of speech.
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Ridiculous quote process
Why, after populating my details into the Youi web site, would I want someone to then ask me the EXA...
Deceptive, devious and non...
Quick to take money. Slow to pay money back.
Unable to contact if you have an actual question
Dangerous! Unable to reimb...
ANZ cannot reimburse because their system rejects my bank account. It's been three months and ANZ...
Poorest of the poorest ser...
Mistakes after mistakes
Total Lack of responsibility on their behalf.
Rude customer service o...
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Getting older doesn't ...
Turning 50 recently, I switched my car insurance over to APIA, looking to benefit from lower premiums...
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Incompetent, or perhaps so...
At first I thought it was just overload from the Canberra hailstorm which explained the two hour phon...
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Worst Insurer Ever
Not a good insurance company people. They make any excuses not to pay claims. I would not recommend W...
Car Theft Claim Rejected -...
Been the victim of a crime is never nice. Having an insurance policy is supposed to mitigate the fina...
Dont use woolworths car in...
Terrible service to set up, when first renewal came I had to ID myself to get the annual premium inst...
AAMI bunch off thiefs
Do not insure any prestige vehicle with AAMI.
They will cut corners on any major repair.
Plea...
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Nightmare claims
They love to take your money. But except you to jump through so many hoops to make a claim.
Smal...
Rubbish insurance
I have been with Budget insurance for close to 5 years and unfortunately had two accidents that were ...
Worst insurance agency. Do...
Do not purchase insurance with them. Extremely difficulty to deal with. Whilst they sound pleasant en...
Not happy
Very poor customer service. When someone drove into the back of my car AAMI just wanted to get to the...
They can take away their logo... but they can never take your freedom of speech.
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Will not recommend anyone...
A customer of 15 years with AAMI, never claimed at my fault, had upto 7-9 policies at times. Last yea...
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One rating is too generous...
First impression, the coles car insurance is great value for what they claim to cover. But after maki...
Stay away at all costs!
i had an accident, it happens, but its OK because Im insured with Bingle right? wrong!Bingle forced m...
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Incompetent, lack empathy ...
QBE took 5 weeks to pay settlement to me after my car was written off by one of their assessors, mean...
Something changed with AAM...
They offered me a rental, then took it back a week early. They offered me payment for my Uber, they n...
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Worst experice i have ever...
Im just your average hard working tradie. Had full comprehensive vehicle insurance on my work van. Ha...
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The most difficult claim p...
I have never been asked so many irrelevant personal questions about an insurance claim that related t...
Very expensive, bad servic...
Made a claim whilst being with Coles, had nothing but headaches to get my car repaired, constant visi...
Do Not Use NRMA
I had someone run into my car and NRMA would not approve the repair of all of the damage sustained du...
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No Refunds
Sold car, rang to cancel my car insurance policy which happened to be two days after the monthly paym...
Fantastic service
Have used aami several times for car claims and can not rate them high enough , work was done quickly...
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Make you pay insurance for...
I’m a student and I’m being made to pay for another 12 months of insurance just because I claimed.
Absolute Nightmare
What a disgrace! They only delayed the process to fix my car, if I didn’t call them 3 times a day I w...
Worst insurance company I ...
Don't be a cheapskate. This company treats their customers like crap. Every time you call them th...
Very much disappointed
The company just raise the insurance premium more or less double and blaming the car is more risk ...
Woolworths
Do not get any insurance from this company.. they take money out of people's accounts without per...
Avoid them at all cost!
Claim has been dragging on for 9 weeks with no end in sight. They delay and pressure you to the point...
They can take away their logo... but they can never take your freedom of speech.
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very disappointed
Charged an excess fee that I shouldn't have been, phone support also admitted it shouldn't ha...
Terrible experience
I went with Suncorp car insurance because it was recommended by the dealer I bought my car from. It w...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
If you don't ever clai...
My claim experience is worst ever. It is been 10 months now, and coles is still investigating on that...
Shannons need to review ca...
I am trying to claim for a not at fault accident and have full comprehensive & I am doing all the...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Don't ever try to insu...
Unlucky you're with AAMI, worst insurance company ever. They charge you a lot of money in the beg...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
If you want a company that...
After being involved in an accident that had occurred late last year that wasn't my fault I had m...
Charming when signing you ...
My son who was a nominated driver, while driving my car had a minor accident, I then went to claim so...
Don’t use Coles Car Insura...
They might be cheap but it isn’t worth it. Made a claim two months ago as my son crashed his car and ...
best service best value an...
I have had to make 2 claims on my van and got hassle free service with both my claims being assessed ...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Woolworths Car Insurance -...
Do not buy! My 81 year old father just had the worst claims experience. Some things that they did...
Don't be fooled! They ...
Do not deal with Woolworths insurance. They may seem great when purchasing a policy but if ever comes...
Worst ever
Take your excess even when you are not at fault and have at fault driver's details and witnesses....
Worse than useless
Extras paid for weren't available, damage took over a month to get fixed even though I had full d...
Do not use...
I have been an NRMA insurance customer with 3 cars, house and contents. After an accident where I was...
They can take away their logo... but they can never take your freedom of speech.
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Great friendly team, more ...
So far so good. I've never had to wait for a customer service representative for more than a few ...
Budget are a joke. Their n...
The vehicle was a stock standard hatch. Yet, once I mentioned that their was a sound system in the ve...
DO NOT waste your time on ...
I decided to try and get a quote online from Youi, after providing several details about myself and m...
Cheap premium equals cheap...
One is not worth it. It should be zero. I had terrible experience dealing with them. Too many issues....
WORST NIGHTMARE EVER!
not worth writing about - too many issues with my comprehensive coles insurance claim. Unhelpful. Use...
Good so far, with one rese...
I have only just taken out insurance with RACT, so I can't comment on their ongoing service. Howe...
Rip off artists
Made me pay excess even though not fault then took other drivers side on top of all that writ off my ...
They can take away their logo... but they can never take your freedom of speech.
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Make an informed decision
BD wanted to up the premium by $20 p/m stating "moving interstate can attract additional fee...
No regrets choosing Allian...
I had scrapped my passenger side of my car and felt devastated. I called Allianz the next morning and...
They can take away their logo... but they can never take your freedom of speech.
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It's a NIGHTMARE!!!
Having a car accident with a 6 month old baby in the car will leave you gasping for breathe wishing i...
Bad Claim Experience
I am been forced by the Company to accept a decision to write off my car just for a dent in the rear ...
The worst insurance experi...
Damage happened Saturday lodged claim 6.30 am Sunday and no further update on when road unworthy car ...
When you need them... AI I...
Please think before you buy. The rates may be less but when you need them, this company will most def...
DO NOT USE AI INSURANCE!!!...
I took out a car policy with them in 2015 and they auto-renewed without asking. They took $777 from m...
Youi Belongs In Jail
Ripped me off as I didn't authorise the go-ahead, then luckily enough, or unluckily enough, I had...
Unable to get vehicle asse...
On the 24th November our son went to Melbourne and a drunk driver ran up his rear at a red light. Th...
Bingle Was Headachefree
I had to claim at bingle and the premium was cheap and the claims process was very smooth. No issues ...
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Cheap but nasty
Good price but terrible claim service.
I was with AAMI for many years but found there prices cree...
Pleasant phone call
This insurance is unwritten by A & G, the lady was ver y pleasant over the phone. I don't kno...
Wish I can rate zero star ...
I experienced fuel contamination accident in the petrol station. I got all the details, contact numbe...
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SGIC Never again
Worst claims experience ever, car took nearly six months to repair (longer if i hadn't of sorted ...
Frustrating claim experien...
Just want to share my really, really bad experience with AAMI and hope no other person will experienc...
They can take away their logo... but they can never take your freedom of speech.
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fishy
once its come to claim, they do there job perfectly and rip you off. they never care about customers....
They can take away their logo... but they can never take your freedom of speech.
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Shocking/ Liars
worse customer service i have ever received in my life.They write off of my car then 3 weeks later th...
They are happy to take you...
The RAC decided to charge me for a yearly insurance. When I called them to get the money back they ju...
ARE YOU SERIOUS !!!
I have just received one of the most humorous letters l have had in years ! Today l received my car i...
Sales Customer Service Fai...
I rang Shannons Sales with a question about CTP and I also wanted to purchase comprehensive insurance...
They can take away their logo... but they can never take your freedom of speech.
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Keys a non standard access...
had my car keys stolen in a house break-in , was unable to claim anything for a replacement or to get...
They can take away their logo... but they can never take your freedom of speech.
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Down down for level of ser...
Average wait time on hold was 40 mins. Dont be fooled by leaving a message cause i left 3 at differen...
Hassle free experience wit...
Had my VW Tiguan insured with Allianz. Insurance was arranged through a dealership and was incredibly...
They can take away their logo... but they can never take your freedom of speech.
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Made me guilty, but I am i...
Terrible service to my rights. I had car accident two weeks ago. The decision is both wrong. It's...
They can take away their logo... but they can never take your freedom of speech.
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Appalling service, shockin...
After being a full comprehensive policy holder with first for women for 9 years, I recently experienc...
Shifty insurance company t...
BEWARE BINGLE CUSTOMERS!
I was insured with bingle when I was in an accident that resulted in a t...
They can take away their logo... but they can never take your freedom of speech.
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