- Overall
7.0Overall
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Claims Experience
6Claims Experience
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Customer Experience
7Customer Experience
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Value for Money
8Value for Money
Review for nrma car insurance by Dr.K
During my trip back to Newcastle from Sydney, I hit a stone on the highway just 10 minutes from Newcastle. I pull over the side of the road and found that my front tyre had burst and the rim dented. However, I was not able to remove the damaged wheel because the key to my locknut was worn, and I didn't have the correct wrench to unscrew it. I was insured with NRMA but didn't have roadside assist at that time. I rang them up, and I was able to sign up on the spot for $200+ and 3 years membership which was not too bad at that time, albeit a 20mins wait for a call back after I left them a message. They dispatched the first mechanic but he got lost, had to call them again, an hour later and they
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