NRMA reviews
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overall rating 6.7 97 reviews
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Customer Experience
7.0
- Awesome 34
- Good 34
- Average 9
- Bad 6
- Terrible 14
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Value for Money
6.7
- Awesome 25
- Good 35
- Average 19
- Bad 7
- Terrible 11
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Claims Experience
5.3
- Awesome 21
- Good 9
- Average 8
- Bad 4
- Terrible 12
NRMA insurance is scam. Stay away from them
NRMA is World's worst car insurance companyThey have been investigating one of my stolen car claim from last 6 months and its still not settled yet. They don't even provide updates. I made a h
NRMA Car Insurance is a scam
They insanely think taking months to fix a car is reasonable. They actually expect people to pay insurance to sit in a queue not getting their car fixed. They ring on private numbers and dont verify t
Incompetent, or perhaps something more calculated??
At first I thought it was just overload from the Canberra hailstorm which explained the two hour phone wait, the non-working website, and their inability even to transcribe details correctly when I di
Do Not Use NRMA
I had someone run into my car and NRMA would not approve the repair of all of the damage sustained during the incident even though I had all of the other driver's information. They also sent me to
Do not use...
I have been an NRMA insurance customer with 3 cars, house and contents. After an accident where I was not at fault - they were not interested in helping me at all - only themselves. The insurers of th
Made me guilty, but I am innocent
Terrible service to my rights. I had car accident two weeks ago. The decision is both wrong. It's unbelivable and rediculous decision. I will not renew anymore with this NRMA insurance company.
Being with same insurer for 37 years. Not much discount for the devoted members unfortunately.
Many policies with same insurance company. They should over more discount for people with no claims and devoted members. Value of car declines too much each year. Should be discounted to over 50 year
NRMA claims are tiring
We bought the policy because we can choose our own repairer. Our car recently had hail damage, we filed claim and was made to go to Action Smart at 157 Lower Gibbs Rd for inspection. repairer. We
NRMA - Not NRMade better!
I have just cancelled my insurance as I am so angry abut the level of customer service and lack of loyalty towards their customers! You suffer for their stuff ups! Unbelievable!
NRMA the best by a country mile
Had a hail damage claim with NRMA and they could not have been more understandable and helpful throughout the entire process. The car was written off and there was not much haggling over the agreed m
NRMA Third Party and Roadside Assist
The highlight of their service was probably when Roadside Assistance didn't laugh in my face after I called them out and it turned out that my car wasn't working because it was parked in 'drive'.
car insurance
the company that insures your car so you can drive it as if it was a tank and still known that your are covered by them the best insurance company well done
Roadside Assistance
Each year I consider not purchasing NRMA's Roadside Assistance cover, as it is not often that I need to use it. But on those occasions that I do need it, I remind myself what a great idea it is. I hav
NRMA top notch for years
NRMA will always knock some money off if you go in and speak to them in person. All you have to do is ask. By attending in person they can determine how long you have been a policy holder for and give
My other insurer's a ferrari
We've recently had the misfortunate of having to make an insurance claim due to a driver damaging our car, and my newly re-serviced bike, because of rear-ending the car at some traffic lights. So far
NRMA Car insurance reviews
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