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Overall
4.3Overall
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Customer Experience
3.0Customer Experience
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Value for Money
4.0Value for Money
Expensive with long phone waits
I have been with MBF for more than 10 years and it recently merged with BUPA. So I decided to shop around and found that they are one of the most expensive health covers out there. Claims are easy but the main annoyance I have with them is whenever I had to call them, the wait on the phone is ridiculous.
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