Bupa Australia reviews
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overall rating 5.0 56 reviews
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Customer Experience
5.0
- Awesome 9
- Good 17
- Average 2
- Bad 9
- Terrible 19
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Value for Money
4.7
- Awesome 10
- Good 10
- Average 10
- Bad 5
- Terrible 21
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Claims Experience
4.8
- Awesome 12
- Good 7
- Average 5
- Bad 3
- Terrible 19
A total scam! Do not waste your money.
Took your money and provides no cover. The only time I got to talk to a real person was when they asked for my credit card details. After that it’s via WhatsApp only. Unfortunately I recently needed a
Don’t join BUPA
I recently transferred to Bupa and then needed hospital cover. I rang on two occasions and asked the question was I covered with hospital cover to be told yes by two different people. I had a call fro
The Absolute Worst!!
Never opt for Bupa as they are a complete rip off and very unprofessional and rude on top of that, they never pay you for your claims and you can never get a hold of them if you call as you are kept w
Go anywhere else
I would give this a zero if I could. I have been paying $125 a month for 6 yrs and recently got braces which I was Originally told was covered when I signed up in 2015. On the site it also says I am c
Great Product and Customer Support: Member since 2016
Consistently impressed by Bupa Home and Travel insurance. Great set up, very user friendly, great value. I have been a member with Bupa since 2016 and continue to receive quality cover and customer su
Bupa Is All A Big Scam!!!
I have just switched from Bupa to HCF not long ago, before Bupa I was with HBF at that time my loading was 10% my wife 20%, when Bupa took over they have been charging me 16% and my wife 26% and this
BUPA IS ALL A BIG SCAM!!!
I have just switched from Bupa to HCF not long ago, before Bupa I was with HBF at that time my loading was 10% my wife 20%, when Bupa took over they have been charging me 16% and my wife 26% and this
Would not recommend
Have been a Silver-extras customer with Bupa with silver-extras since 2013 and I would not recommend them.I had previously been with NIB who were fantastic, but was forced away from NIB due to their p
Worst service ever
Super bad experience with Bupa, I am going to switch my insurances to midibank or others. I purchase 12 month visitor health insurance for my mum in Hurstville Bupa store. Instead of paid in a lump su
Misleading, indifferent and ripping off
Signed up with Bupa and I was given the impression that I could upgrade and use my Extra immediately. Customer service was a bomb, they only gave once piece information and I had to call again and aga
Computer default caused Operation delay
I wanted to cut costs on Health Insurance so got a quote at BUPA. I joined the TOP cover and then cancelled my previous fund membership where we were on Hospital MID PLUS. My Husband was going into ho
Bupa Australia review
This is one of my biggest mistake when choosing Bupa. highly not recommended. Please reconsider if you plan to have your health insurance with this company. Worst experience ever... Only flying words
Switch from HBF to Bupa!!!
I made the switch from HBF to Bupa and it was the best thing I ever did!! Better products and services and more cost effective! Service is outstanding as well. All WA people should be moving to Bupa!!
Great Packages
My Husband and I found the customer service and knowledge of staff at Macarthur Square branch to be exceptional. They listened to what we needed and found the best bundle for us. I feel safe knowing t
Good value for money
I can't afford a huge premium so Bupa suits me fine as a single healthy active person. The customer service is great and I'd definitely recommend them to young people looking for first time health ins
Bupa Australia Health insurance reviews
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