Overall Rating:5.400000095367432 out of 10- 48 reviews Bupa Australia

Bupa Australia health insurance reviews

  • overall rating 5.4 48 reviews
  • Customer Experience 5.5
    • Awesome 8
    • Good 17
    • Average 2
    • Bad 9
    • Terrible 12
    48 reviews
  • Value for Money 5.1
    • Awesome 9
    • Good 10
    • Average 10
    • Bad 5
    • Terrible 14
    48 reviews
  • Claims Experience 5.5
    • Awesome 11
    • Good 7
    • Average 5
    • Bad 3
    • Terrible 12
    38 reviews
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  • Bupa Australia
    Chen Zhang
    1.0

    Worst service ever

    Super bad experience with Bupa, I am going to switch my insurances to midibank or others. I purchase ...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Nhi Dao
    1.2

    Misleading, indifferent an...

    Signed up with Bupa and I was given the impression that I could upgrade and use my Extra immediately....

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    JL
    3.0

    Computer default caused Op...

    I wanted to cut costs on Health Insurance so got a quote at BUPA. I joined the TOP cover and then can...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    bupa-user
    1.7

    Bupa Australia review

    This is one of my biggest mistake when choosing Bupa. highly not recommended. Please reconsider if yo...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Troy
    10.0

    Switch from HBF to Bupa!!!...

    I made the switch from HBF to Bupa and it was the best thing I ever did!! Better products and service...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Paige
    7.3

    Great Packages

    My Husband and I found the customer service and knowledge of staff at Macarthur Square branch to be e...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    kk0101
    8.5

    Good value for money

    I can't afford a huge premium so Bupa suits me fine as a single healthy active person. The customer s...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Carla
    6.5

    Health insurance with Bupa...

    New to bupa but staff have been very helpful so far. Feel that the price is up there in comparison t...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    CAbe
    1.2

    DO NOT RELY ON ANY VERBAL ...

    Bupa offered to waive off all waiting periods if I chose to upgrade my level of extras cover. However...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    Cat
    1.5

    Inflexible, arrogant

    After 25 yrs with this firm and it's predecessor we are changing. Policy changed with out telling us....

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    airballer87
    8.6

    Good and affordable insura...

    Only have the extras insurance for optical dental etc. I definitely get more value out of it than I'm...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    sjb1989
    8.6

    not much to complain about...

    Bupa is the third health fund I have tried, I have now been with them for a good couple of years, whi...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    MM
    1.0

    Policy changed without my ...

    One of the biggest reasons I have health insurance is because I need to use IVF. Apparently bupa had ...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    Tony Tannous
    2.5

    Den Of Thieves

    Been with Bupa for almost a year now and up for renewal (will cancel today). We made calls monthly to...

    1 comments 2 likes 0 dislikes
  • Bupa Australia
    M
    1.0

    Bupa osch

    Bupa Overseas Student Health Cover is a nightmare. No customer service, wrong information, lack of in...

    1 comments 1 likes 0 dislikes
  • Bupa Australia
    Courtneymaree
    9.0

    AMAZING!

    Amazing value for money! Fantastic customer service and easy to sign up. Staff are well armed with al...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    jmynott12
    9.6

    Great, customer centric he...

    I've been with Bupa for over 5 years now and have always been impressed with their customer service a...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Anna
    6.5

    Young single person health...

    As a young single don't think that my health insurance is exactly right for my situation (top hospita...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Rhonda
    7.6

    Confident

    we have found claims easy, although sometimes I am not happy with the small amount I get back towards...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Arcel Espanillo
    1.0

    Customer service

    Customer service not really helpful. You ask them something, they are not accommodating. Never go for...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    luis
    5.0

    Don't be Surprised! ASK AS...

    We ask many times if Bupa would cover the pregnancy process of my wife, and they said, yes, up to 150...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Lucia
    6.3

    Bupa

    Like MBF idea of putting the claims where they can be used I.e. dental as I don't use optical. If Bup...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    lolly
    8.6

    Health Insurance

    As I am getting older I appreciate having my hospital and extras Health Insurance. Was so glad to n...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    lisa
    7.6

    bupa

    bupa is reliable and the customer service was amazing. they gave me really fast and understandable an...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Penny power
    6.5

    Worthwhile

    Easy to follow comparing insurances and coverage, had only good comments, worthwhile saving yourselve...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Jade
    10.0

    Bupa is Awesome

    Bupa Customer service is always fast and friendly, Bupa is also a very cheap company for extras only ...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Amelia Stening
    4.3

    Bupa - Better than a Kick ...

    No real complaints about Bupa – it's a bit more expensive, sure, but seem to get better value when cl...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Emkazi
    6.6

    Very happy in all aspects....

    Any surgery or claim I have made has been easy. Whether inquiring over the phone or going into my loc...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Alvin
    6.0

    Decent

    After comparing Bupa with NIB and Medibank, I went ahead with Bupa because they were cheaper. I was a...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    NatalieScott1978
    6.0

    Expensive

    I bought my health insurance through Bupa's website which was fairly straightforward.
    Their serv...

    1 comments 0 likes 0 dislikes
  • Bupa Australia
    b.Rodgers
    4.3

    Expensive with long phone ...

    I have been with MBF for more than 10 years and it recently merged with BUPA. So I decided to shop ar...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    bluebird2794
    8.3

    Very happy with service

    Some of the reviews on the site really surprised me. I have been with Bupa/HBA for a couple of years ...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    coco45
    2.7

    Bad customer service with ...

    Joined last year and was promised free movie tickets, but still did not get them. Customer service wa...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    noBupa
    2.0

    Unhappy customer, looking ...

    I was just notified that Bupa and my hospital are no longer contracted and therefore Bupa will not re...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    bluedaisy21
    3.0

    Regret joining Bupa, poor ...

    I switched over from Nib to Bupa mid last year and it was really frustrating, I had to wait 3 weeks b...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    Marth
    8.6

    Can't fault Bupa in any wa...

    So far, I can't fault Bupa in any way. My family deals with Bupa as we have a Silver Extras plan, whi...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Eww.Gin
    8.6

    Reasonable deal and profes...

    I found Bupa on the internet and found a very reasonable deal. It helped having an advisor who was pr...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Brittany
    8.6

    Prompt medical assistance ...

    I have been with Bupa for about a year now, when unfortunately I had to claim last month for a should...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    heather34
    6.6

    Good cover for reasonable ...

    Pros: They have good cover for things that I needed like chiro, pharma and maternity which was includ...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    Matthew.80
    8.3

    Bupa is best for comprehen...

    Bupa is the best bet when you are looking for a comprehensive health insurance plan that covers every...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    cutemulberry12
    8.3

    Very easy claiming process...

    To me health insurance was a luxury only to realise later that it was a necessity. Soon after setting...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    mary.j45
    1.7

    Disgusted with waiting tim...

    I joined Bupa more than 5 years ago when they were still MBF. I was really disgusted to find that alt...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    maria01
    2.0

    Not worth the savings on t...

    My husband recently switched to Bupa because of the corporate discount. I now can't go to my usual sp...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    ronda
    1.2

    BUPA did not cover my hosp...

    I was previously with SGIO who then merged with MBF who then merged with BUPA. I had an emergency a l...

    0 comments 1 likes 0 dislikes
  • Bupa Australia
    Stanton
    6.6

    Only get 60% of fees back ...

    I got the basic cover, which is not too bad because it covers dental, optical, and physio which is us...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    GM12
    2.2

    I would not recomment Bupa...

    I am due for a surgery next month but Bupa wouldn't cover me because I still have a few weeks to go b...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    a_chad
    7.0

    Easy sign up

    I don't really need any health cover right now, but I got Bupa to avoid the medicare levy. Signing up...

    0 comments 0 likes 0 dislikes
  • Bupa Australia
    vica_celler
    4.0

    Expensive policy, quick an...

    I think I agree with the general view of other reviewers that while their policy is a bit on the stee...

    0 comments 0 likes 0 dislikes
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