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Overall
2.3Overall
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Customer Experience
3.0Customer Experience
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Value for Money
2.0Value for Money
I would not recomment Bupa to anyone
I am due for a surgery next month but Bupa wouldn't cover me because I still have a few weeks to go before my waiting period is fulfilled. I have other commitments after the surgery and would like to give myself more time to recover but Bupa would not budge. I called them multiple times and tried to get it escalated to the higher levels but to no avail. I would not recommend Bupa to anybody. They are just a company interested in making money and not helping their customers.
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