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Bupa Australia review by Cat
Inflexible, arrogant
After 25 yrs with this firm and it's predecessor we are changing. Policy changed with out telling us. Inflexible, arrogant customer service, particular when speaking to supervisors and above. Treated my 50yr member parents similarly, won't cover their international travel after age 80 despite excellent health certified by GP. Would not inform of when premium change, timing, or even price before auto withdrawing from our account. Can't think of worse.
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Bupa Australia review average
5.3
Overall Rating
49 reviews
- Awesome 14
- Good 11
- Average 5
- Bad 6
- Terrible 13
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1.0
Would not recommend
Have been a Silver-extras customer with Bupa with silver-extras since 2013 and I would not recommend ...
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1.0
Worst service ever
Super bad experience with Bupa, I am going to switch my insurances to midibank or others. I purchase ...
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1.2
Misleading, indifferent an...
Signed up with Bupa and I was given the impression that I could upgrade and use my Extra immediately....
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