Overall
9.0
Overall
Customer Experience
10.0
Customer Experience
Value for Money
7.0
Value for Money

HBF review by Tigerblue

Local and friendly service

I have been with HBF for years now, I find them very easy to deal with, always friendly when you go to the office and I love that they are a local provider.

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HBF review average

6.3

Overall Rating 12

Awesome 7
Good 2
Average 1
Bad 1
Terrible 1

More HBF reviews:

HBF

Mark 03 March 2022, 09:27 PM

1.0

They don't pay claims!

Operation 1. Delayed due to initial decline, left me in ER for a day whilst the issue was resolved!. Operation 2. They declined the doctors bills. The pharmacy costs and consumables. I have over $8k e

0 comments 0 likes 0 dislikes
HBF

Lio 13 July 2015, 12:51 PM

7.0

HBF review

Generally a good insurer and handles claims well. As long as you are covered under your policy and keep receipts, no problem claiming. I find the annual increases a bit steep though. If the prices kee

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HBF

Shon 15 June 2015, 11:33 AM

9.7

Awesome customer service

Fast and efficient customer service, great range of policies for a range of budgets. Easy to use, just swipe your card at participating service providers. Good package deals for combining home , car i

0 comments 0 likes 0 dislikes

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HBF

Mark 03 March 2022, 09:27 PM

1.0

Operation 1. Delayed due to initial decline, left me in ER for a day whilst the issue was resolved!. Operation 2. They declined the doctors bills. The pharmacy costs and consumables. I have over $8k e

0 comments 0 likes 0 dislikes

Lio 13 July 2015, 12:51 PM

7.0

HBF review

Generally a good insurer and handles claims well. As long as you are covered under your policy and keep receipts, no problem claiming. I find the annual increases a bit steep though. If the prices kee

Shon 15 June 2015, 11:33 AM

9.7

Awesome customer service

Fast and efficient customer service, great range of policies for a range of budgets. Easy to use, just swipe your card at participating service providers. Good package deals for combining home , car i

Local and friendly service

Tigerblue

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They don&#39;t pay claims!

HBF review

Awesome customer service

We've helped thousands of Australians find the right travel insurance

They don't pay claims!