Overall
8.7
Overall
Customer Experience
8.0
Customer Experience
Value for Money
9.0
Value for Money

Have never had any issues with NIB

My husband and I have been with NIB for almost 10 years now. We do not usually claim but whenever we had to make a claim whether it's for ourselves or our kids, we never had any issues with them and their consultants have always been there to help. The only thing that I hope NIB could provide was to give their existing customers a loyalty discount. We pay the same premium as new customers.

chocolatecandy

22 Feb 2013 01:02

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NIB review average

5.4

Overall Rating 31

Awesome 10
Good 4
Average 5
Bad 4
Terrible 8

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Sydney Turist 23 March 2021, 01:58 AM

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Sydney Turist 17 March 2021, 02:58 AM

Terrible customer support, hard to receive the money back

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Adam Watts 27 October 2020, 05:30 PM

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Have never had any issues with NIB

chocolatecandy

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Terrible customer support, unable to help

Terrible customer support, hard to receive the money back

High premiums and you get nothing back

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