My husband broke his leg in an accident, which has caused him to have ongoing hospital trips and physiotherapy sessions. We found NIB to be excellent with an efficient call centre and fast claim payment.
I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim and they are not accepting the claim, customer service only said sorry and the last one said is not
They are bad in customer service providing false information, one you paid they said submit the claim and you are getting 0 dlls, this seriously happens to me in a claim for hospital
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up the fees even when people are doing it tough during covid. It's profits first and last with NIB,
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