Value for Money
9Value for Money
Excellent and efficient call centre and claims
My husband broke his leg in an accident, which has caused him to have ongoing hospital trips and physiotherapy sessions. We found NIB to be excellent with an efficient call centre and fast claim payment.
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I ask before to go to the hospital and they said yes you are covered, then I went, I place the claim ...
They are bad in customer service providing false information, one you paid they said submit the claim...
Stay away from NiB, been with them for 15 years and they give you nothing back. They are jacking up t...