Overall
2.3
Overall
Customer Experience
3.0
Customer Experience
Value for Money
2.0
Value for Money

NIB review by Suzanne.12

Claiming with NIB is a nightmare

I am just about to leave NIB. If you want to claim it is a nightmare. When you ring the attitude of the staff is not helpful. I have had one simple claim that took weeks to process, and another claim for a major dental issue which is still in dispute. I would avoid them if I was looking for healthcover.

Suzanne.12

04 Mar 2013 15:03

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NIB review average

5.4

Overall Rating 31

Awesome 10
Good 4
Average 5
Bad 4
Terrible 8

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Sydney Turist 23 March 2021, 01:58 AM

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Terrible customer support, unable to help

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Sydney Turist 17 March 2021, 02:58 AM

Terrible customer support, hard to receive the money back

They are bad in customer service providing false information, one you paid they said submit the claim and you are getting 0 dlls, this seriously happens to me in a claim for hospital

Adam Watts 27 October 2020, 05:30 PM

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Claiming with NIB is a nightmare

Suzanne.12

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Terrible customer support, unable to help

Terrible customer support, hard to receive the money back

High premiums and you get nothing back

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