Overall
1.3
Overall
Customer Experience
2.0
Customer Experience
Value for Money
1.0
Value for Money

NIB review by almond45

Excruciating claiming process

I have had NIB for 2 years. Although I have not many claims, they have made the reimbursement process and customer service calls excruciatingly painful. They are incompetent and I often have to call back serveral times just to check if my claims are in place. I will be switching to another insurance company when my cover expires. MIght be more expensive, but I just can't deal with NIB any longer.

almond45

22 Feb 2013 01:02

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NIB review average

5.4

Overall Rating 31

Awesome 10
Good 4
Average 5
Bad 4
Terrible 8

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Sydney Turist 17 March 2021, 02:58 AM

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Adam Watts 27 October 2020, 05:30 PM

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Excruciating claiming process

almond45

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Terrible customer support, unable to help

Terrible customer support, hard to receive the money back

High premiums and you get nothing back

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