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Overall
7.3Overall
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Customer Experience
8.0Customer Experience
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Value for Money
6.0Value for Money
NIB: Pretty good
Payments are made with ease. Statements are provided on a timely basis. I have not had a legitimate claim denied. I note that some health insurers are now including gym membership benefits, I think NIB should keep up with the market and offer something similar. I may change providers otherwise.
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