Poor customer service. Had to wait ages to get answered and the staff didn't seem to know their products well. So I went with another insurer.
Kylie Donahoo was brilliant. She listened to my concerns, responded promptly to all my emails and deciphered the insurance-speak
Affected by Feb 2022 QLD floods its now September and we still are waiting on someone to rebuild. Constant errors and communication between building company and Allianz has delayed the works further.
I would never recommend this company. I had held insurance with this company for fourteen years with one minor claim previously. From the moment you make a claim they are searching for reasons not t
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