Value for Money
5Value for Money
Straightforward but extremely slow claims process
We had to make a claim about 2 years ago for some damage to our property after a tree fell. The claims process was quite straight forward but I had to make calls once every 2 days to follow up on my case. This went on for 4 months before I got paid for my claims. It was a very frustrating time, but I got what I was entitled back. The timing and efficiency of their claims approval and repayment needs a whole lot of improvement.
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Do NOT Us this company, making a claim due to a burst pipe and they have dragged their feet. 6 weeks ...2 comments 1 likes 0 dislikes
We want to share our experiences so that other people will not have to go through the...0 comments 0 likes 0 dislikes
Yeah not happy at all I got penalized for one claim
in all the years of giving my hard earned mon...0 comments 0 likes 0 dislikes