GIO reviews
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overall rating 5.2 30 reviews
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Customer Experience
5.0
- Awesome 4
- Good 11
- Average 1
- Bad 2
- Terrible 12
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Value for Money
5.3
- Awesome 2
- Good 13
- Average 3
- Bad 4
- Terrible 8
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Claims Experience
3.2
- Awesome 3
- Good 5
- Average 0
- Bad 1
- Terrible 10
2021 WORST INSURANCE COMPANY
*** 2021 WORST INSURANCE COMPANY - due to incompetent staff member like {Name Removed} ***<br/><br/>MY CLAIM EXPERIENCE with {this person} ON 07 APRIL 21:<br/>Hopeless & Incompetent staff member is
GIO is the worst of all
If you don't want to b disappointed don't use GIO, they will always failed you when you need to make a claim! Check the details on GIOs Facebook. This was a business insurance
Home insurance review
The worst experience I have ever had in my life. Unreliable and never follows up on claim. Nearly 3 and a half months after our claim for flooding damage we are still waiting with no hope of them ev
terrible experience
First person who comes out says yes you are covered completely. Second person says sorry roof leak caused by maintenance issue caused by incorrect installation of flashing. Flashing installed at the
tornado victim of Kurnell
I cannot begin to understand the inadequate level of competency the second level of GIO staff members. When I informed them we have been hit by a tornado, and we desperately need a building assessor,
value each year
best every year for prices, thankful for their flexibility on prices as they are willing to match or even beat prices when i ask them if they are able to. Thanks
Home insurance
Good quick support with my claims. The assessor came out quickly and allowed us to find 3 quotes for a fence repair, then we chose the most suitable company. Money was reimbursed quickly.
Excellent claims experience
My sporty son accidently broke Two windows within three years but on both occasions Gio was excellent to deal with and had it fixed within 2 hours from my first phone call which was dealt with underst
Insurance Review
GIO has been a loyal insurance company to us. We have our Home insurance with the company and we feel safe and secure knowing that if any unfortunate events take place we will be well looked after.
An insurance provider that charges me premium but doesn't provide protection
This insurance provider is only good at charging premium from customers and always creates barriers for claims when something happened. If I cannot get the right level of services and protections, no
Awesome customer service and communication during claims process
A recent claims process was made very easy by GIO with lots of communication from them every step of the way and follow up communication as well. There were no long hold periods over the phone, the pr
Gio house insurance
Good customer service. I received a call from GIO to review my insurance and go offered a cheaper annual fee by slightly adjusting things and removing things I didn't need. Good value for money!
Rejected claim with ridiculous excuses
From my miserable past experience, I strongly urge people not to purchase home insurance rather any insurance from GIO. You'll be wasting your hard-earned money, and will endure endless stress and bro
Hassle free claims with GIO
We had a pipe burst in our house and GIO saved us from all expenses. My parents had bought a home insurance policy from them some years ago. We called them for with our claim and got our house repaire
Helpful assistance with no extra cost
Within the last 2 years, my parents have changed 3 houses due to various reasons. GIO has been very helpful to assist in the policy change at no extra cost.
GIO Home insurance reviews
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