Always had good customer service and prompt attention the few times I have had a claim. Waiting times on the dreaded phone service is minimal and phone options easy to follow.
Discussed today I have called NRMA to cancel my policies and all Association due to failure to provide service or honour policies! Over 20 years of loyalty and you treat people with ignorance and disr
Absolutely appalling service. They refused a valid claim and try to support it with lies. Off to the ombudsman now.
I made a review previously, and this is more of a follow-up. We have been with NRMA home insurance for about a decade, and with so many other policies with them. A massive branch fell onto our house,
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