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Overall
10.0Overall
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Customer Experience
10.0Customer Experience
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Value for Money
10.0Value for Money
Lucky Save
My travel insurance failed to adequately cover my phone that was damaged abroad (high excess $300). Westpac Personal Valuables was able to provide the market value less $100 for an event that happened overseas. I was given a jbhifi voucher which I was able to use to replace my phone. The claim process was straightforward and took about 2 weeks for the claim to finalise which was reasonable.
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