Westpac reviews
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overall rating 0.0 9 reviews
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Customer Experience
3.0
- Awesome 1
- Good 1
- Average 0
- Bad 0
- Terrible 7
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Value for Money
3.3
- Awesome 1
- Good 1
- Average 1
- Bad 0
- Terrible 6
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Claims Experience
3.2
- Awesome 1
- Good 1
- Average 0
- Bad 2
- Terrible 4
The only thing they care is your money
Unless you are going to get a quote, you will have to wait for over 50 mins on the line before someone picks up your call. The premium will keep increasing for over 10% every year without any valid re
Never recommend
I lodged claim for water damaged wooden floor on 6th July 2020. Actually the water burst from kitchen sink pipe but the assessor reported to Westpac that faulty refrigerator caused to damage so it can
Any reason to refuse a claim
Wish I could give less than 1. Westpac customer and insuree for many years. First claim after an internal wall was damaged in a storm. They insisted on sending their own 'repairer' who told me
Absolutely appalled
Been paying insurance for years to do. My first ever claim for wind damage on my house. Had had ceiling leaks because the guttering came off my roof in freak storm. Just found out they won't cov
Westpac home & content insurance
On 14/1/2016, I needed to cancel a home & contents policy as I have been offered a more competitively priced policy. I pay monthly, and I have just paid the next month's premium. I called up W
Pathetic is the only word
My stove blew up in July. It is now the 29th November and I still do not have a functioning stove. FOUR MONTHS LATER. The Stream Group who handle the Westpac Home claims basically told me after 3 a
Bad rules, bad employees - bad experience
I accidentally double paid a credit card bill, it's now been more than 60 days and all I've gotten is the run around, misinformation and headaches. I feel my money is being looked after by a bunch of
Lucky Save
My travel insurance failed to adequately cover my phone that was damaged abroad (high excess $300). Westpac Personal Valuables was able to provide the market value less $100 for an event that happened
Good service but claims should be quicker
Made claim with Westpac after a break in. The initial process went well and they organised someone to come out and make the property safe on a Friday night, which was great. I eventually got paid
Westpac Home insurance reviews
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