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Overall
2.0Overall
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Customer Experience
2.0Customer Experience
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Value for Money
2.0Value for Money
Bad rules, bad employees - bad experience
I accidentally double paid a credit card bill, it's now been more than 60 days and all I've gotten is the run around, misinformation and headaches. I feel my money is being looked after by a bunch of incompetents, not good. Westpac needs to improve immensely and quickly!
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