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Overall
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Customer Experience
1.0Customer Experience
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Value for Money
1.0Value for Money
Lies, lies, lies
Very convoluted claim process and even worse claim dispute process. Will not cover and "accident" outside of the very narrow criteria in PDS. IE, my 14 week old puppy was knocked unconscious by a falling object. As this occurred with the 30 day waiting period, RSPCA declared it "an illness" and would not pay. DO NOT USE ANY PET INSURANCE RETAILER UNDERWITTEN BY HOLLARD. The best one I found (and recommended by Vets) is Pet Plan, which is underwritten by Allianz (and no, I don’t have any affiliation with Allianz)
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