RSPCA Pet Insurance reviews
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overall rating 3.2 12 reviews
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Customer Experience
2.5
- Awesome 1
- Good 1
- Average 0
- Bad 0
- Terrible 10
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Value for Money
2.9
- Awesome 1
- Good 1
- Average 1
- Bad 1
- Terrible 8
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Claims Experience
2.5
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 8
untruth
They advertise 80 per cent back- lies- I had a bill for $750 and they paid $50 and that's not 80 per cent. They never even looked at the second bill which my vet said was an accident and they shou
Scam throw your money in the gutter
lying scam artist making profits, they don't cover hardly anything and claim every thing is pre existing condition and not covered. If they approve a claim and you cancel your insurance they charge yo
Distressing...They didn't give a shi*!
Paid premiums for 2 years. Dog had surgery with complications. 6 weeks later after 4 more surgeries we had to have him put down. Submitted claims only to be told they would not pay as it wasn't an 'em
Bee Careful - Get Cover For Your Dog
I can totally recommend RSCPA for pet insurance. My experience has been great so far (fingers crossed it stays that way). I signed up in July 2014 and a few weeks later my dog was stung by bees on his
Do not use!!!
I have been trying to claim for my almost 3 year old cross breed who has been diagnosed with a neurological condition which the specialist vet has told me could not have been diagnosed without an MRI
Never rejected a claim
I've had RSPCA pet insurance for about 7 years (my kelpie is now 15) and it's been pretty good - they have never rejected a claim. She was diagnosed with kidney disease, arthritis and now wat
Did not cover pet surgery in the waiting period
Got top cover 8ws after getting my pup. She had been vet checked. I had to take her to the vet within the waiting period after she hurt herself during play which I paid for. Then my dog needed urgent
Very disappointed
I made an online request for a quote because the premiums are not available anywhere on their website. They called me the next day and I asked them to email me the details as I was at work. They sen
Very long phone waiting times
I first joined to support RSPCA and haven't made any claims yet. Have tried to call for the past few days and have been constantly on hold for over 30mins each time and giving up before speaking t
Lies, lies, lies
Very convoluted claim process and even worse claim dispute process. Will not cover and "accident" outside of the very narrow criteria in PDS. IE, my 14 week old puppy was knocked unconscious by a fa
What is the point of buying from them?
First claim was rejected when our dog accidently ate a poison which is apparently an "Illness" and was inside the 30 day illness waiting period. However if the Vet had of pumped her stomach (it was to
Go Somewhere else
RSPCA do everything possible not to pay, including changing your coverage after a claim to ensure you can't claim again. I joined with $6500 unlimited cover, made a claim for a knee injury for $4200
RSPCA Pet Insurance Pet insurance reviews
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