• Sorry to hear your items were stolen. I wanted to look into this for you to see what had happened before responding. Your claim was denied because leaving a bag unattended on a beach whilst going swimming is deemed to be leaving possessions 'unsupervised in a public place'. Unfortunately on returning from your swim you noticed your bag had been stolen and your policy doesn’t provide cover for this scenario. In public places luggage needs to be where you can see it and you are able to prevent its theft.

    Once again I'm sorry that your items were stolen & hope you otherwise enjoyed your travels. - Vanessa - Fast Cover Customer Service
    Reply from Fast Cover representative