Get the lowdown on Australian insurers by reading insurance reviews and customer ratings. Better still write a review to have your say!
When unexpected things happens on your holidays, you need help and support. Unfortunately we experien...
My partner fractured her ankle 3 weeks prior to our Asian trip. Our travel insurance claim was appro...
OK, fair enough the small print said the insurance does nit cover the collapse of an airline .. but I...
Had a ski incident in Canada, expensive medical attention and 1Cover made it ease from the case manag...
Fortunately we didn't need to use our cover for our trip to Singapore but to ensure that we were prop...
1 Cover provided excellent travel insurance for a trip I had to cancel because I suddenly became ill ...
Seems to be adequate for what I need, most items are covered and I heard through my friend that they ...
Easy to organise, great price, no complaints from me. Did not need to submit any claims but felt cove...
I had to make a claim and it was handled well.....I was also happy with cover I have received with ea...
The first quote two weeks prior was haphazard and tardy. When I phoned a second time I was impressed ...
I was struggling to find standard travel insurance inclusive on COVID19. Majority of travel insurance...
I purchased domestic travel insurance from their online portal over a month ago and they sent me cert...
I broke my ankle 2 days before a ski holiday, which was insured by Zoom Travel. The claim took almost...
If you're planning a trip, don't hesitate to invest in 1Cover's comprehensive travel insu...
The comprehensive international travel insurance policy I purchased had more items covered than what ...
My mum broke her leg prior to her fully pre-booked trip and 1Cover were amazing. The claim process wa...
Using their website was very easy and policies are clear to understand. Will definitely use Fast Cove...
Left with no money overseas, due to bank's issue. Reached out to the insurance to get some money,...
Had issues with my bank and was not able to withdraw my money. Contacted 1Cover to obtain some cash j...
I received fantastic help on their customer care line with choosing a travel insurance policy that is...
My father passed away, had to buy a return ticket and they used policy and only refunded 25% of ticke...
I spoke to the customer care team about my medical condition and was able to find the right cover I w...
1Cover is the most easiest travel insurance to apply for. So convenient and definitely value for mone...
I had to cancel two Sphere tickets for my elderly mother and myself. My mother is 85 and decided she ...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
I will never buy Fast Cover Travel Insurance again. They rejected every claim. My new iPad screen c...
Was quoted on all 3 policies and their cover and was advised Gold covered everything (and states on t...
The online booking system is easy to use with straight forward questions and instant quotes. I would ...
Claim process was easy and communication was excellent. I missed sending 1 document, easy to rectify ...
I received the best service with a great outcome from 1Cover Insurance. All my inquiries were answer...
After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered an...
Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.W...
Yes thank you for your work to help the customer to receive all the money back .I will cont...
The staff at 1cover did the best they could to help us. Their service was second to none and I will a...
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhang...
Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, bet...
I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they ...
This company will do anything to weasel out of paying resonable claims. They have no care for the con...
Rampant inflation in Argentina resulted in a general strike grounding most airlines in Argentina in l...
As a regular traveller 1Cover are my go to, they're fantastic communicators, competitively priced...
We had to cancel our planned trip due to a major health issue. The claim form was clear, it was easy ...
I always use 1Cover for my travel insurance and being the first time I have had to make a claim. The...
At first I thought the process was a bit over the top, but I fully understand the process. Responsive...
We fortunately didn't need to use our travel insurance policy but it provided peace of mind for o...
I found it easy to find the info I needed to work out if it was I wanted for my trip. A quick process...
There are two major reasons for travel insurance, missed flights and medical. Lost luggage is an anno...
Easy to arrange online and atcompetitive pricing. Cruise specific policy options for our needs m...
Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in...
Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I...
We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ...
We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ...
Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking f...
I didn’t need to use the insurance but I needed to extend my insurance and I couldn’t. The website sa...
Before we traveled earlier this year we compared lots of travel insurance companies, 1 cover was the ...
To anyone looking for travel insurance this year I would recommend against @InsureandGoAU as they DO ...
After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. ...
I did a lot of looking to find a great deal on insurance for our family to travel overdeas. My friend...
After multiple holiday policies, I fortunately have not needed to make a claim. When making an enquir...
I was unable to travel due to a medical episode. I submitted a claim seeking reimbursement for an air...
had a good experience with the claim team, super happy with the product. Would recommend to friends a...
1 Cover was extremely helpful in assisting with reimbursing a claim for interruption of travel due to...
It was great to know that, even with my declared medical conditions, I was covered, and that it was s...
We looked at other products and we pleasantly surprised with the quality and price of this product. I...
It’s a comfort in one regard to have insurance and often a necessary, however for luggage claims the ...
Claims consult Carol was fantastic throughout the entire journey. Was great dealing with only one rep...
This has to be the easiest process to obtain travel insurance from start to finish. The web site is e...
I claimed on a health issue for which we had paid the additional $194.00 premium. After the proc...
We've never had to actually make a travel insurance claim before and were very pleased and gratef...
My husband spent 16 days in all in hospitals in South Africa and as soon as I notified 1Cover I recei...
I have used this company twice this year for overseas travel , great value for money and easy to und...
After dealing with other travel insurance companies l was very pleased with the service from 1Cover. ...
I didn’t put in a claim but was happy with the insurance quote acknowledging my medical conditions.I ...
I was glad no one got sickGlad to have cover if someone got sick.Peace of mind having cove...
I used to be a travel agent for 13 years pre Covid. We always sold a different insurance company but ...
Price for cover is excellent, including rental car excess and rock climbing cover. Upgradin...
My friends and I always use one cover as it is great value for money and cheaper than other big name ...
When I needed help most, 1Cover really came through for me, covering all hospital and ambulance costs...
2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork need...
Insurance companies really show their colours when it's time to claim, and I couldn't fault 1...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
I had to deal with a stressful family situation during my last trip. The empathy, professionalism and...
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.Lost...
On the whole a responsive and reasonable TI company. The only issueI have is that if an airline cance...
Good coverage of pre existing medical conditions price competitive.easy to purchase online website ea...
I have been using 1Cover for many years when I travel overseas. I find their rates as competitive as ...
I have used them for many years but have never had to put in this type of claim before, so one is ini...
Every single email you send takes up to 10 BD for a response. So if you are missing any information a...
We are an older couple and travel insurance quotes are hard to come by or very expensive. We found 1...
Their travel insurance policy:1. Has no provision for force majeure. If you need to change your ...
The Customer Service has been amazing! I was dubious when I could not contact 1Cover by phone but th...
Best $130 I've ever spent, after tripping over in Indonesia, I required emergency surgery and 4 d...
Took out insurance in good faith but apparently should have read the fine print. My flight was cancel...
I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way ...
The last hassle that you need when your partner becomes sick just before you are to go on holiday is ...
Both myself (as an official trip leader) and my other leaders used to use and recommend this company ...
The big trip to France. Itinary Day 4, tripped on uneven footpath and landed on my hip. I could not g...
Best reliable insurance co...
When unexpected things happens on your holidays, you need help and support. Unfortunately we experien...
Claims experience.
My partner fractured her ankle 3 weeks prior to our Asian trip. Our travel insurance claim was appro...
I may as well not have tak...
OK, fair enough the small print said the insurance does nit cover the collapse of an airline .. but I...
1Cover have been amazing a...
Had a ski incident in Canada, expensive medical attention and 1Cover made it ease from the case manag...
Easy Pre-Existing Illness ...
Fortunately we didn't need to use our cover for our trip to Singapore but to ensure that we were prop...
Excellent cover
1 Cover provided excellent travel insurance for a trip I had to cancel because I suddenly became ill ...
Fast no fuss
Seems to be adequate for what I need, most items are covered and I heard through my friend that they ...
Best price for cover neede...
Easy to organise, great price, no complaints from me. Did not need to submit any claims but felt cove...
very happy with service
I had to make a claim and it was handled well.....I was also happy with cover I have received with ea...
There's a disparity in...
The first quote two weeks prior was haphazard and tardy. When I phoned a second time I was impressed ...
Affordable cover!
I was struggling to find standard travel insurance inclusive on COVID19. Majority of travel insurance...
Worst company I have ever ...
I purchased domestic travel insurance from their online portal over a month ago and they sent me cert...
Difficult and lengthy clai...
I broke my ankle 2 days before a ski holiday, which was insured by Zoom Travel. The claim took almost...
1Cover: A Peace of Mind wi...
If you're planning a trip, don't hesitate to invest in 1Cover's comprehensive travel insu...
Ticked all the boxes for m...
The comprehensive international travel insurance policy I purchased had more items covered than what ...
Medical Claim
My mum broke her leg prior to her fully pre-booked trip and 1Cover were amazing. The claim process wa...
Website very easy to use
Using their website was very easy and policies are clear to understand. Will definitely use Fast Cove...
Comprehensive insurance wi...
Left with no money overseas, due to bank's issue. Reached out to the insurance to get some money,...
1Cover is not worth - scam...
Had issues with my bank and was not able to withdraw my money. Contacted 1Cover to obtain some cash j...
Excellent Customer Service...
I received fantastic help on their customer care line with choosing a travel insurance policy that is...
Very disappointing with th...
My father passed away, had to buy a return ticket and they used policy and only refunded 25% of ticke...
Amazing Customer Service
I spoke to the customer care team about my medical condition and was able to find the right cover I w...
Happy Travellers
1Cover is the most easiest travel insurance to apply for. So convenient and definitely value for mone...
Scam
I had to cancel two Sphere tickets for my elderly mother and myself. My mother is 85 and decided she ...
They can take away their logo... but they can never take your freedom of speech.
Don’t forget to rate your insurer!
Will avoid paying out on y...
I will never buy Fast Cover Travel Insurance again. They rejected every claim. My new iPad screen c...
Gold cover does not cover ...
Was quoted on all 3 policies and their cover and was advised Gold covered everything (and states on t...
Easy to purchase and great...
The online booking system is easy to use with straight forward questions and instant quotes. I would ...
Claim Experience
Claim process was easy and communication was excellent. I missed sending 1 document, easy to rectify ...
Prompt, professional servi...
I received the best service with a great outcome from 1Cover Insurance. All my inquiries were answer...
1Cover kept in contact unt...
After I initiated a claim 1Cover kept in contact until we arrived home. All our costs were covered an...
Good and cheap
Good and cheap and come under budget. Good customer service. Value for money. No hassle at all.
W...
Good service
Yes thank you for your work to help the customer to receive all the money back .
I will cont...
Unbelievable Service and A...
The staff at 1cover did the best they could to help us. Their service was second to none and I will a...
Why Bother
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhang...
Better to be safe than sor...
Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, bet...
Great cruise cover
I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they ...
Avoid at all costs!
This company will do anything to weasel out of paying resonable claims. They have no care for the con...
Strike action plus insuran...
Rampant inflation in Argentina resulted in a general strike grounding most airlines in Argentina in l...
Always dependable
As a regular traveller 1Cover are my go to, they're fantastic communicators, competitively priced...
Prompt Claim Settlement
We had to cancel our planned trip due to a major health issue. The claim form was clear, it was easy ...
Best Insurance Company
I always use 1Cover for my travel insurance and being the first time I have had to make a claim. The...
Very Good communicators an...
At first I thought the process was a bit over the top, but I fully understand the process. Responsive...
PEACE OF MIND
We fortunately didn't need to use our travel insurance policy but it provided peace of mind for o...
Looked like a good policy ...
I found it easy to find the info I needed to work out if it was I wanted for my trip. A quick process...
Not recommended, pretty mu...
There are two major reasons for travel insurance, missed flights and medical. Lost luggage is an anno...
Cruise insurance
Easy to arrange online and at
competitive pricing. Cruise specific policy options for our needs m...
Great Experience
Great initial price for 12 months cover, Made a medical claim, which was hassle free and money was in...
They helped me out in a pi...
Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of I...
Great to have 24x7 contrac...
We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting ...
So fast And easy to claim
We had to make a claim in Thailand. We had a Aussie on the phone which made things easier. Claim was ...
Covered
Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking f...
Terrible customer service
I didn’t need to use the insurance but I needed to extend my insurance and I couldn’t. The website sa...
1 cover was excellent when...
Before we traveled earlier this year we compared lots of travel insurance companies, 1 cover was the ...
Scam insurance
To anyone looking for travel insurance this year I would recommend against @InsureandGoAU as they DO ...
This insurance is useless ...
After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. ...
Very Happy
I did a lot of looking to find a great deal on insurance for our family to travel overdeas. My friend...
Happy so far, multiple pol...
After multiple holiday policies, I fortunately have not needed to make a claim. When making an enquir...
Travel Insurance Claim
I was unable to travel due to a medical episode. I submitted a claim seeking reimbursement for an air...
Great product
had a good experience with the claim team, super happy with the product. Would recommend to friends a...
Excellent support in times...
1 Cover was extremely helpful in assisting with reimbursing a claim for interruption of travel due to...
Easy process, reasonably p...
It was great to know that, even with my declared medical conditions, I was covered, and that it was s...
Well priced simple to appl...
We looked at other products and we pleasantly surprised with the quality and price of this product. I...
Check Your Cover Closely
It’s a comfort in one regard to have insurance and often a necessary, however for luggage claims the ...
Prompt Response Time &...
Claims consult Carol was fantastic throughout the entire journey. Was great dealing with only one rep...
Extremely Easy Process
This has to be the easiest process to obtain travel insurance from start to finish. The web site is e...
Satisfied with claim outco...
I claimed on a health issue for which we had paid the additional $194.00 premium.
After the proc...
Happy with the service pro...
We've never had to actually make a travel insurance claim before and were very pleased and gratef...
Thank goodness for travel ...
My husband spent 16 days in all in hospitals in South Africa and as soon as I notified 1Cover I recei...
Excellent service
I have used this company twice this year for overseas travel , great value for money and easy to und...
Confidence in travel insur...
After dealing with other travel insurance companies l was very pleased with the service from 1Cover. ...
Offered a cheaper rate tha...
I didn’t put in a claim but was happy with the insurance quote acknowledging my medical conditions.I ...
Peace of Mind
I was glad no one got sick
Glad to have cover if someone got sick.
Peace of mind having cove...
7yr old son had appendix o...
I used to be a travel agent for 13 years pre Covid. We always sold a different insurance company but ...
Great price, disappointing...
Price for cover is excellent, including rental car excess and rock climbing cover.
Upgradin...
value for money
My friends and I always use one cover as it is great value for money and cheaper than other big name ...
Caring
When I needed help most, 1Cover really came through for me, covering all hospital and ambulance costs...
Had to make a Claim
2 wk prior to our cruise, hubby became ill. I filled in online for claim uploading the paperwork need...
Easy to claim, great value...
Insurance companies really show their colours when it's time to claim, and I couldn't fault 1...
Excellent service and comm...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
Absolutely amazing custome...
I had to deal with a stressful family situation during my last trip. The empathy, professionalism and...
Very Disappointed
READ the FINE PRINT. There are so many exemptions that making a claim is almost impossible.
Lost...
Excellent service and comm...
Cancellation of intended trips is a stressful process and full of unknowns. This company was responsi...
One of the better travel i...
On the whole a responsive and reasonable TI company. The only issueI have is that if an airline cance...
Value for money
Good coverage of pre existing medical conditions price competitive.easy to purchase online website ea...
Travel Insurance
I have been using 1Cover for many years when I travel overseas. I find their rates as competitive as ...
It was a thorough and very...
I have used them for many years but have never had to put in this type of claim before, so one is ini...
Took a month to process, r...
Every single email you send takes up to 10 BD for a response. So if you are missing any information a...
very happy with all aspect...
We are an older couple and travel insurance quotes are hard to come by or very expensive. We found 1...
Just a bad policy - do not...
Their travel insurance policy:
1. Has no provision for force majeure. If you need to change your ...
Submitting a Claim
The Customer Service has been amazing! I was dubious when I could not contact 1Cover by phone but th...
Broken arm in bali
Best $130 I've ever spent, after tripping over in Indonesia, I required emergency surgery and 4 d...
Failure to cover flight ca...
Took out insurance in good faith but apparently should have read the fine print. My flight was cancel...
Absoulte SCAM, beware
I’ve been waiting MONTHS and MONTHS on end for anything. They have specifically designed it this way ...
customer friendly
The last hassle that you need when your partner becomes sick just before you are to go on holiday is ...
I used to recommend them b...
Both myself (as an official trip leader) and my other leaders used to use and recommend this company ...
Excellent choice
The big trip to France. Itinary Day 4, tripped on uneven footpath and landed on my hip. I could not g...
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