• Hi Jayden,

    Sorry to hear about your experience. I have been dealing with your case since you contacted us yesterday. As previously communicated to you, I have escalated your case to management and will get back to you today with an outcome. Thanks for your patience.

    Kind regards,
    Lindy
    Reply from Fast Cover Travel Insurance representative
  • Hi Jayden,

    I have spoken with management and we have decided to pay out your claim. We've sent you a letter to your email with full details of the outcome of your case. If you have any questions about your case, feel free to contact us and I'd be more than happy to assist you.

    Kind regards, Lindy
    Reply from Fast Cover Travel Insurance representative
  • I am not sure how you can have such strong opinions against fastcover, unfortunately our safe was stolen out of our room in Paris back in 2015 and fastcover paid every single thing we lost in that safe which was thousands. It was the most stressful time in our lives being in a foreign country with no passports no money no anything and fastcover were nothing short of amazing. We are all entitled to our opinion of course but they are definitely not a rip off. I would highly recommend them to anyone.
    Reply from Julie Killeen