I cancelled a travel insurance policy due to the pandemic on the 16th March. I received a reply a month later saying they had changed their policy on the 27th March and as I was in a queue I came under their new cancellation policy which was to deduct a 25% cancellation fee. Unethical!!!
In 2019 my husband & I were in Switzerland - 1 month into a 3 month European trip - when he became critically ill after contracting endocarditis and required open heart surgery. The service and s
You only ever know how good your travel insurance is when you make a claim. My experience with Sure Save has been dreadful. Claims are handled by Cerberus Claims and they are absolutely incompetent in
No customer service- customer obstruction, delaying tactics, incompetence. They ended p asking us how much had they paid to us? every time they stuffed up they added another 10 days to the process. w
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