Loophole prevented claim

I had a quad biking accident in 2016, luckily I had only suffered bruises but the quad bike had some damage to it. There wasn't anywhere in the policy that excluded quad bikes, yet they managed to find some loophole so that I could not make a claim for the quad damages.The tour company had insurance so I had to pay their excess, luckily as it would have cost more. This was the last of our spending money too.Yet no help from Worldcare. I have used them several times, but I will be trying another company for my next trip.

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