Ok rate wise but customer service is poor in my experience. When trying to talk with them, I was often talked over and not listened to. It was the main reason that we switched providers.
I would rate lower if possible. I was hit from behind while stationary, raised a claim with Budget Direct and provided as much information as I was given by the other driver. Repairs get booked for 4
among our 5 vehicles insured by Budget direct , we had no claims for 5 years , one of our cars had an accident , after 21 days , the vehicle is not touched yet and they are not sure when the car will
Had to claim for rogue vehicle driving into my property and damaging my car. I was not home at the time although the police did attend. I have never received worst service since I made a claim. Despit
2 comments on this review
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