Value for Money
1Value for Money
DO NOT waste your time on a quote
I decided to try and get a quote online from Youi, after providing several details about myself and my vehicle without warning the next step was 'someone will call you to finalise your quote'. (I didn't sign up for an phone call, I wanted a quick online quote) 48 minutes after I answered my phone I was left with a terrible price and terrible excuses for my huge premium.
If you want to list any drivers, beware that they ask name, DOB, address, type of licence, employment status, occupation, demerit point history, accident fault or not and claim or not history, how often and how they use their mobile while driving, marital status, age they started driving and even more.
I am female and 21 years of age and have a clean claims history for over 3 years as does my partner who is male and 25 years of age. I tried to list my partner on my policy and was told that he pushed the premium up significantly because he was a young male driver. If I'm not mistaken typically extra age excesses don't exist over the age of 25. They didn't even bother telling me how much my premium was with my sister aged 20 listed as it was apparently way too high.
After I was given the quote I asked what the agreed value of my car was and I was told that Youi did not have agreed values but that they used a professional assessor to value the car when a claim was made. I asked again and suggested that it is a bit ridiculous to have no idea what they valued my car at until I made a claim. I got the same story and pushed further.. eventually I was told that I could have an agreed value if I wanted.
It's cheeky enough that they call you to finalise the quote without you knowing at the beginning of the process, but then to have the nerve to take 48 minutes to only give a terrible and not competitive price with unreasonable excuses.
DO NOT EVEN BOTHER WITH YOUI