Youi reviews
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overall rating 6.1 33 reviews
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Customer Experience
6.4
- Awesome 15
- Good 5
- Average 2
- Bad 2
- Terrible 9
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Value for Money
6.2
- Awesome 12
- Good 7
- Average 3
- Bad 3
- Terrible 8
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Claims Experience
3.2
- Awesome 2
- Good 0
- Average 2
- Bad 0
- Terrible 6
Best Price for my car
They came in at the lowest price, and offered me the savings for paying a year in advance. Simple over the phone experience.
U will never get paid by youi insurance
I was Investigation and Youi wanted phone calls and text messages records for 60 days before and after the accident. Also company client list to call. Will a company give youi to call clients to asses
Ridiculous quote process
Why, after populating my details into the Youi web site, would I want someone to then ask me the EXACT same questions over the phone? Clearly, if you can’t manage your online enquires efficiently, y
DO NOT waste your time on a quote
I decided to try and get a quote online from Youi, after providing several details about myself and my vehicle without warning the next step was 'someone will call you to finalise your quote'.
Youi Belongs In Jail
Ripped me off as I didn't authorise the go-ahead, then luckily enough, or unluckily enough, I had an accident. Youi then denied the claim saying the bank rejected the withdrawal which is bull crap
Youi - excellent customer service but too expensive
Their customer service is great but the cost is a little high. I thought when I got my open licence the cost would go down but it didn't decrease by much at all.
Sneaky! Do not get a quote
Do not get a quote with Youi. Even if you don't confirm the policy or even have the car they will debit money out of your account and not refund it for at least 2 weeks. Their service is disgraceful!
SNEAKY YOUI!! BE WARY!!
I received a text message about a premium that was unpaid and YouI was trying to direct debit it from my account. SNEAKY YOUI, they tried to renew your policy automatically in pretence that they were
stay away
worst company on the market, horrible advertising idiot on the tv, don't fall for their paradigm of asking detailed questions to give you cheaper quotes... they make money off you for that information
Crooks - Steer clear
Absolutely little help. Screwed me on excess and did nothing to try and retain my business. Multipal policies. Didn't carry out my requests when changing policies and manipulated me into taking out an
Great service!
By far the cheapest and most reliable when coming to insurance for my first car. I love that I've been treated like a real license holder rather than a risk!
Youi is for me!
Youi are so easy to deal with and they are always very helpful. They reward customers who are loyal to them and offer discounts if you have multiple policies. We have never made a claim but I'm sure t
Not the cheapest car insurance but gives me peace of mind
They have recently added free roadside assistance to my policy, which adds value to my existing policy without increased the premium. I did find somewhere else providing cheaper quote, but not as repu
Sneaky sales tactics
I rang up for a quote before even buying a vehicle, and a month later was charged the first instalment for a policy which I never activated, for a vehicle I never purchased! I was then charged a $30
Hail damaged car
I had two hail damaged cars from the same storm with two different insurance companies. Youi and AAMI. Youi was the first to call me back and complete the entire claim process. They organised for my w
Youi Car insurance reviews
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