Overall
8.3
Overall
Customer Experience
9.0
Customer Experience
Value for Money
8.0
Value for Money

HCF review by Jonathan.34

I would recommend HCF to all my friends

I would recommend HCF to all my friends. Their simple policy terms and conditions made me buy their quotation immediately. I paid $5 per day for my Hospital Advanced Savings and General Extra Plus plan. I made a claim for appendix removal, which required me to stay in the hospital 1 day post-op, and they covered those charges as well.

Jonathan.34

05 Mar 2013 01:03

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HCF review average

5.8

Overall Rating 33

Awesome 10
Good 8
Average 5
Bad 4
Terrible 5

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Laura 05 January 2022, 02:09 PM

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The worst. And don't provide any benefits to loyal customers

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Crystal Tse 19 February 2020, 10:06 AM

Don't trust or rely on your "advice" incompetent and misleading

I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an answer and acted on the advice I was given. And when I end up claiming on the spot, it turned out

Anke 29 March 2018, 11:35 AM

HCF does not negotiate with customers

Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include bariatric surgeries - I previously had this surgery covered by HCF and now need revision due to a

I would recommend HCF to all my friends

Jonathan.34

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The worst. And don&#39;t provide any benefits to loyal customers

Don&#39;t trust or rely on your "advice" incompetent and misleading

HCF does not negotiate with customers

We've helped thousands of Australians find the right travel insurance

The worst. And don't provide any benefits to loyal customers

Don't trust or rely on your "advice" incompetent and misleading