Overall
8.3
Overall
Customer Experience
8.0
Customer Experience
Value for Money
8.0
Value for Money

HCF review by Elizabeth.H

Very impressed with HCF employees

I am very impressed with the level of personal service by HCF employees, when I changed my health insurance provider. Their Top Plus and General extra Plus plan for my family proved to be the most beneficial. The claim for getting optical for both my kids was processed quickly. I highly recommend them.

Elizabeth.H

21 Feb 2013 23:02

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HCF review average

5.8

Overall Rating 33

Awesome 10
Good 8
Average 5
Bad 4
Terrible 5

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Laura 05 January 2022, 02:09 PM

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The worst. And don't provide any benefits to loyal customers

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Crystal Tse 19 February 2020, 10:06 AM

Don't trust or rely on your "advice" incompetent and misleading

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Anke 29 March 2018, 11:35 AM

HCF does not negotiate with customers

Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include bariatric surgeries - I previously had this surgery covered by HCF and now need revision due to a

Very impressed with HCF employees

Elizabeth.H

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The worst. And don&#39;t provide any benefits to loyal customers

Don&#39;t trust or rely on your "advice" incompetent and misleading

HCF does not negotiate with customers

We've helped thousands of Australians find the right travel insurance

The worst. And don't provide any benefits to loyal customers

Don't trust or rely on your "advice" incompetent and misleading