Overall
6.0
Overall
Customer Experience
6.0
Customer Experience
Value for Money
6.0
Value for Money

HCF review by Callum

Complicated application process

The application process is quite complicated when I signed up a few years ago. Take extra care when applying online. Even if you receive the confirmation online with starting date and membership number, you are still not covered until the following happens, money debited from your bank and you need to send back a written application that they send to you in the welcome pack. That will all take about a week or so to complete.

Callum

20 Feb 2013 11:02

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HCF review average

5.8

Overall Rating 33

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Good 8
Average 5
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Crystal Tse 19 February 2020, 10:06 AM

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Complicated application process

Callum

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The worst. And don&#39;t provide any benefits to loyal customers

Don&#39;t trust or rely on your "advice" incompetent and misleading

HCF does not negotiate with customers

We've helped thousands of Australians find the right travel insurance

The worst. And don't provide any benefits to loyal customers

Don't trust or rely on your "advice" incompetent and misleading