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Overall
7.3Overall
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Customer Experience
7.0Customer Experience
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Value for Money
7.0Value for Money
HCF review average
5.8
Overall Rating
33
- Awesome 10
- Good 8
- Average 5
- Bad 4
- Terrible 5
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1.0
The worst. And don't provide any benefits to loyal customers
I've been a loyal customer of HCF for 6 years and don't normally need to make any claims. The one time I needed to make a claim for optical glasses the business was unable to process due to th
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1.0
Don't trust or rely on your "advice" incompetent and misleading
I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an answer and acted on the advice I was given. And when I end up claiming on the spot, it turned out
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1.0
HCF does not negotiate with customers
Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include bariatric surgeries - I previously had this surgery covered by HCF and now need revision due to a
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