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After 10 years with this provider I'm leaving as they do not cover natural therapies or out patient services - even when a HCF Provider number is available. Quite annoying and misleading, and they won't put it in writing to say they don't cover these things... Unless you've come over from Manchester Unity you're just another number.
I have had spoken to multiple staffs on their hotline to resolve a simple enquiry. I ended up with an...
Been a customer for 20yrs and without knowing HCF they changed the current cover I had to not include...
We have been with HCF for twenty years and our policy elapsed once when we where on holiday. They ask...
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