Overall
1.2
Overall
Customer Experience
2
Customer Experience
Claims Experience
1
Claims Experience
Value for Money
1
Value for Money

NIB needs a lot of improvement

NIB health insurance company needs a lot of improvement. The customer service department is rude, and does not know understand their processes well. The claims department is very slow with processing the claims.

amazing_apiderman

07 February 2013, 01:10 AM

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NIB review average

5.8

Overall Rating 28 reviews

Awesome 10
Good 4
Average 5
Bad 4
Terrible 5

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NIB needs a lot of improvement

amazing_apiderman

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Changed their mind after s...

Keep far away

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