Overall
1.2
Overall
Claims Experience
1
Claims Experience
Value for Money
1
Value for Money
Customer Experience
2
Customer Experience

NIB needs a lot of improvement

NIB health insurance company needs a lot of improvement. The customer service department is rude, and does not know understand their processes well. The claims department is very slow with processing the claims.

amazing_apiderman

07 February 2013, 01:10 AM

Did you like or dislike this review?

Like Or dislike

0 comments on this review

Login with

Register

Don't have an account?

Login

Enter your email & password

Login with

Register

Register with Compare Insurance

NIB review average

5.8

Overall Rating 28 reviews

Awesome 10
Good 4
Average 5
Bad 4
Terrible 5

More NIB reviews:

NIB

Loretta Asquini 21 October 2016, 16:54 PM

1.2

Changed their mind after s...

I had a tooth extracted in hospital.

NIB said they would cover the hospital stay if I paid ...

0 comments 0 likes 0 dislikes
NIB

Aaron t 18 October 2016, 02:51 AM

1.0

Keep far away

Was told my policy had been cancelled sccessfully yet they decided to take a payment from my bank acc...

0 comments 0 likes 0 dislikes
NIB

Saffy 18 December 2015, 16:50 PM

5.0

Good and Bad

I've been with Nib for years. Paying $70 or whatever it is month on month for the last eleven yea...

0 comments 0 likes 0 dislikes

See more reviews

NIB needs a lot of improvement

amazing_apiderman

Did you like or dislike this review?

0 comments on this review

Login

Enter your email & password

Login with

Register

Don't have an account?

Login

Enter your email & password

Don't have an account yet?

Login with

Register

Register with Compare Insurance

Changed their mind after s...

Keep far away

Good and Bad

We've helped thousands of Australians find the right health insurance