AAMI reviews
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overall rating 6.3 19 reviews
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Customer Experience
7.3
- Awesome 9
- Good 5
- Average 2
- Bad 0
- Terrible 3
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Value for Money
6.6
- Awesome 6
- Good 5
- Average 4
- Bad 1
- Terrible 3
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Claims Experience
6.5
- Awesome 8
- Good 0
- Average 1
- Bad 0
- Terrible 5
Made us feel like criminals!
Declined our claim, asked for private personal information (Facebook messages, bank statements, phone and message records, interviews, etc') unrelated to the claim... I am a firefighter, I shouldn
Made us feel like criminals!
Declined our claim, asked for private personal information (Facebook messages, bank statements, phone and message records, interviews, etc') unrelated to the claim... I am a firefighter, I shouldn
Unlucky if you are with AAMI
1 claim in 15 years, 2nd claim 18 months later and staff were very unprofessional and my wife and I were even told that they felt we had stolen the $1000 worth of items in claim.....they were very har
Great price but not great when claiming!
am looking to change my Home insurance as soon as it is up for renewal. A pipe burst in our home needing us to make a claim (we have been with this company for 12 years never making a claim).<br/>Clai
good rates and fully covered
very simple and reliable.<br/>we're with aami – switched a couple of years ago. they have "unlimited" building insurance – you plug in details of your home, and there's no limit. so you only need to v
AMMI home contents insurance
AMMI will match other quotes just takes a phone call. Very helpful staff. I have been a long time customer of Ammi and every time i am thinking of changing i always go back to them
No need to worry about calculating replacement cost
The policy simply states your home will be replaced. Some insurers give you extensive forms to complete to work out how much to insure your home for, AAMI doesn't do that
AAMI takes care of their customers
Recently lodged a claim for my son's stolen ipad (under our extras home cover) and received fantastic customer service, prompt, courteous and very helpful. Nothing was too much hassle and all was reso
Brilliant
Always great customer service, a friendly voice, and always answer my questions quickly. Thank you AAMI for your great pricing and customer service you help me sleep better at night.
Always friendly
Every time I've had to call AAMI, they've always been cheery and helpful, and the only claim I've had to make was a breeze. They're not super cheap, but they're great value.
Excellent to deal with
AAMI are not the cheapest, and they don't claim to be. They provide excellent coverage and superior service for a fair price. Peace of mind trumps saving a few dollars; you get what you pay for!!
AAMI delivers on customer experience
Having moved 3 times in the last year I had to change contents insurance each time, and AAMI were easy to deal with. Due to the location change, we twice had a premium refund which came through prompt
Excellent
I found that over the phone service to get the insurance fast and helpful. They explained all the details well so there were very few questions that needed asking :)
House insurance
I have a claim in progress at the moment and AAMI has been nothing but friendly and really efficient. nothing is too hard. They are very prompt with replies and keeping you up to date with progress.
AA for Awesome
Amazingly easy to deal with. Claims can be done over the phone. Lovely people to speak to who understand your difficulties. Can't beat them. Why take out insurance with any one else.
AAMI Home insurance reviews
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