Overall
2.0
Overall
Customer Experience
2.0
Customer Experience
Value for Money
2.0
Value for Money

CommInsure review by hopeless_service

Appalled by their lack of service

I filled the online claim form for waited 5 days but haven't gotten a response from them. I had to call them up to check and my request was in the system, but they didn't process it. Appalled by their lack of service. Will be looking to change insurers when my policy expires. I do not want to lose out on the premium I have paid because I have made a claim and the remainder will not be refundable.

hopeless_service

22 Feb 2013 00:02

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CommInsure review average

5.0

Overall Rating 35

Awesome 7
Good 9
Average 3
Bad 0
Terrible 16

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Ashraf George 23 November 2023, 06:14 PM

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highly disappointing

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Darren 17 January 2023, 03:02 PM

1.0

Terrible in all aspects

If I could make a selection less than 1 I would of. Have been terrible in all aspects. Claim going since July, absolutely no updates and me chasing them all the time. Indicated I would receive a pa

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WWG Smith 25 May 2021, 02:01 PM

1.0

Comminsure spends more to refuse than it cost to repair

We had a legitimate claim a few years ago following an unprecedented rain event for my 25 + years living here. The damage was obvious and blind Freddie could have seen it, a deeper than ankle dept

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CommInsure

Ashraf George 23 November 2023, 06:14 PM

1.0

highly disappointing

My experience with CBA Insurance has been highly disappointing. I invested thousands of dollars over the years, expecting support in times of trouble caused by storms or leaks.<br/><br/>The company em

0 comments 0 likes 0 dislikes

Darren 17 January 2023, 03:02 PM

Terrible in all aspects

If I could make a selection less than 1 I would of. Have been terrible in all aspects. Claim going since July, absolutely no updates and me chasing them all the time. Indicated I would receive a pa

WWG Smith 25 May 2021, 02:01 PM

Comminsure spends more to refuse than it cost to repair

We had a legitimate claim a few years ago following an unprecedented rain event for my 25 + years living here. The damage was obvious and blind Freddie could have seen it, a deeper than ankle dept

Appalled by their lack of service

hopeless_service

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highly disappointing

Terrible in all aspects

Comminsure spends more to refuse than it cost to repair

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