CommInsure reviews
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overall rating 5.0 35 reviews
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Customer Experience
5.1
- Awesome 7
- Good 10
- Average 2
- Bad 0
- Terrible 16
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Value for Money
4.8
- Awesome 7
- Good 7
- Average 4
- Bad 1
- Terrible 16
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Claims Experience
2.5
- Awesome 3
- Good 3
- Average 0
- Bad 0
- Terrible 14
highly disappointing
My experience with CBA Insurance has been highly disappointing. I invested thousands of dollars over the years, expecting support in times of trouble caused by storms or leaks.<br/><br/>The company em
Terrible in all aspects
If I could make a selection less than 1 I would of. Have been terrible in all aspects. Claim going since July, absolutely no updates and me chasing them all the time. Indicated I would receive a pa
Comminsure spends more to refuse than it cost to repair
We had a legitimate claim a few years ago following an unprecedented rain event for my 25 + years living here. The damage was obvious and blind Freddie could have seen it, a deeper than ankle dept
Worst insurance i ever dealed with
Bad cusfomer servive. And worst after sales service. I would not recommend this vompany. Have been waiting for my claim over 6 months
Worst insurance i ever dealed with
Bad cusfomer servive. And worst after sales service. I would not recommend this vompany. Have been waiting for my claim over 6 months
Buyer Beware
This is the worst experience of insurance I have EVER had. I had one claim, comminsure would not pay. I had water damage on my floor and this was covered under the policy, yet they did not pay me anyt
Recent claim
I had water gushing from a water pipe inside a tiled area of a spa. The water run down to the floor of the bathromm down the kitchen ceiling affecting the power.<br/>My claim was rejected and the reas
Satisfaction
Easy to communicate with as they are 24hrs on the phone and conveniently at the Commonwealth Bank branches. I have had to contact to change policy two weeks after the due date and there was no issues
Very easy and hassle free insurance
I have been with CommInsure for nearly 2 years now and have been very happy with them. Being an existing CommBank customer allows for me to check all my accounts in the same place. The sign up process
Contents cover review
Good solid contents policy offering extras as standard features. Had some resistance when claiming during the recent NSW natural storm disaster, however, claim was escalated and resolved in a matter o
Buyer Beware
After waiting on the phone for over 30 minutes to make a claim after the recent devastating storm that hit Hunter and the NSW Central Coast I was told an assessor would contact me in a few days. A wee
house insurance
They paid one claim with no issue, but also offer no real service. They just take the money and nothing more is provided. When there was a claim they argued about house damage after a storm and only
Customer loyalty
I have several insurance policies with Comminsure and because I have been a loyal customer and I have so many policies I receive discounts on all my policies. Their customer service is excellent.
Dependable
A big brand insurer with a dependable/secure feel, despite somewhat underwhelming service and questionable value for money. I could probably shop around and save some money! I do, however, like the fa
Home Insurance
After speaking with the team at Comminsure regarding an assessor to come to our home and decide whether we qualify to make a claim under an "urgent" classification, we find out they do not assess on w
CommInsure Home insurance reviews
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