Overall
1.0
Overall
Customer Experience
1.0
Customer Experience
Value for Money
1.0
Value for Money

Medibank Private review by Lorraine Patricia

Medibank Private Pet Insurance

I am unable to give any stars as I would rate this company very poor due to the fact that they never want to pay a claim, but they are happy to take your money for the premiums. They constantly look for loop holes so as to avoid payment of any claims.

Lorraine Patricia

25 May 2014 11:05

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Medibank Private review average

4.0

Overall Rating 17

Awesome 3
Good 3
Average 1
Bad 1
Terrible 9

More Medibank Private reviews:

Medibank Private

Fran 09 November 2021, 07:01 PM

1.0

Terrible customer service towards long standing customer

Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don’t look after long standing customers. Disgusting customer service. Rip off. Cut and paste email cu

0 comments 0 likes 0 dislikes
Medibank Private

Ben 20 April 2021, 01:27 PM

1.0

HORRIBLE

Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no care factor. They just want your monthly payment and that's where it starts and stops!

0 comments 0 likes 0 dislikes
Medibank Private

Krystene Carre 17 August 2020, 06:40 PM

9.0

Money well spent

We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but always a quick easy hassle free process. She was recently diagnosed with cancer and we spent over $2000

0 comments 0 likes 0 dislikes

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Medibank Private

Fran 09 November 2021, 07:01 PM

1.0

Terrible customer service towards long standing customer

Customer over 7 years for two dog policies. Charging me over double cost of new policy customers. Don’t look after long standing customers. Disgusting customer service. Rip off. Cut and paste email cu

0 comments 0 likes 0 dislikes

Ben 20 April 2021, 01:27 PM

HORRIBLE

Have no idea what they are doing. Will do anything to avoid paying out on a claim. Poor service, no care factor. They just want your monthly payment and that's where it starts and stops!

Krystene Carre 17 August 2020, 06:40 PM

9.0

Money well spent

We had Medibank pet insurance for our dog for over 11 years, only claimed a couple of times but always a quick easy hassle free process. She was recently diagnosed with cancer and we spent over $2000

Medibank Private Pet Insurance

Lorraine Patricia

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Terrible customer service towards long standing customer

HORRIBLE

Money well spent

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