Petmed Jenny Thorpe
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Compare Insurance › Pet Insurance › Pet Reviews › Petmed
  • Overall
    2.3
    Overall
  • Value for Money
    5
    Value for Money
  • Customer Experience
    1
    Customer Experience
  • Claims Experience
    1
    Claims Experience
Petmed review by Jenny Thorpe

Absolutely terrible claims service

The worst claims experience i've ever had and i work in insurance myself so i have had a lot of bad experiences.

They outsource their claims team to a call center in the Philippines who have no idea what they are talking about.

Extremely frustrating talking to people who have no clue.

Thanks for making a hard time even harder.

Jenny Thorpe

22 May 2018, 13:51 PM

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Petmed review average
Petmed Petmed
4.8
Overall Rating 5 reviews
  • Awesome 2
  • Good 0
  • Average 0
  • Bad 0
  • Terrible 1
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