Petmed reviews
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overall rating 4.8 5 reviews
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Customer Experience
4.2
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 3
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Value for Money
6.0
- Awesome 2
- Good 0
- Average 2
- Bad 0
- Terrible 1
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Claims Experience
4.4
- Awesome 2
- Good 0
- Average 0
- Bad 0
- Terrible 3
Absolutely terrible claims service
The worst claims experience i've ever had and i work in insurance myself so i have had a lot of bad experiences.<br/><br/>They outsource their claims team to a call center in the Philippines who h
Unable to claim
Very dissaponted . I rang regards to my pet policy insurance is cancelled or not because I will have my dog eye surgery soon. I been told can't be cancelled due to still remain policy after 12 mo
claim
My dog got injured at a dog park and i claimed within days of the vet visit and im so glad it wasn't a severe injury because claiming from Petmed took 8 months despite giving all information neede
Excellent service fast claim
Our dog Cooper, was bitten by a snake. The cost of the treatment was more than I expected so I am really glad we had the insurance.<br/>The claim was fast and easy the vet did nearly all of the work.
Good Value & Great Service
I have found PetMed to be excellent value for money. Our cats policy was easy to set up and manage, while claims can be lodged easily online or via post. My experience claiming has been overwhelmingly
Petmed Pet insurance reviews
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