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Overall
8.0Overall
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Customer Experience
8.0Customer Experience
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Value for Money
8.0Value for Money
Slow claims process
Had pet plan for 3 years. Had to make a claim when our dog cut his paw and had to be operated. The cheque was received after 4 weeks. I had to follow up on the claim for a couple of times to get them moving, but in the end I got my money back.
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