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Overall
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Customer Experience
1.0Customer Experience
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Value for Money
1.0Value for Money
They Just don't Pay
My dog went in to the Vet for an ear cleaning. 9 months later, the dog had an ear haematoma. PetPlan denied the claim, saying that the haematoma was a pre-existing condition because of the ear cleaning. Just a useless product and and like most insurance companies, they are a bunch of crooks.
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